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Parent Relationship Officer - The Shri Ram Universal School,
2-8 years
Pune
1 vacancy
Parent Relationship Officer - The Shri Ram Universal School,
The Lakshya Academy
posted 3mon ago
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Flexible timing
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Job Description
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The Shri Ram Universal School, Pune invites smart, energetic and creative professionals to be a part its family. We are looking for someone who can initiate, develop and be a part of our quest for excellence in holistic education.
The role primarily focuses on the following:
Facilitating Admission Process
- To facilitate the entire admission process for prospective parents address queries of prospective and existing parents.
- To arrange for parents orientation with the concerned authorities.
- To facilitate the withdrawal process.
Record Keeping
- To keep a track record of the appointments of prospective parents with the Principal and to also maintain a record of students data, registration, admissions, and withdrawals.
- To maintain a record on the follow ups / walk-ins received and sharing with the management marketing teams.
- To maintain records / leads generated from advertisement responses.
Informational/Event Support
- To be updated with all school activities / events for sharing of the same with prospective parents.
- To ensure timely notices / circulars related to admissions and withdrawals are sent to all parents.
- To maintain all school related required information to be shared with prospective parents as one point of contact.
- To collaborate with the concerned coordinators to organize presentations, information sessions etc.
Marketing Activities
- Planning various marketing activities to obtain visibility for the school reach out to prospective parents (via emails cold calls).
- Looking after the social media initiatives to reach the target audience through appropriate channels (Facebook, Instagram, etc.). Ensuring that the school s communication/ channels/social media platforms are updated regularly .
- Working closely with the digital agency to plan out the monthly marketing calendar on creatives and collaterals.
- Preparing MIS on the walk-ins to conversions; admission v/s budgets etc.
- Visiting schools in the area to gain visibility and obtain data on prospective parents exploring opportunities for tie ups.
- Establish contact with industries / MNCs in the region to gain visibility for the school and reach out to prospective parents.
- Making competitor visits to gain a better understanding on the competitor offerings, pricing and USPs.
Experience : 2 to 8 years. Preference to be given for the candidates who have earlier worked as an Admission Counsellor in a school of repute.
Qualification: Graduate or Post Graduate.
Candidates located in an around schools vicinity will be preferred.
Key Skills:
- Good Communication skills.
- Basic knowledge of computer and internet.
- Highly Motivated and goal oriented.
- Candidate with good customer service skills would be preferred.
- Prior experience in customer service industry will be an added advantage.
- Understanding of marketing elements (including digital marketing) market research methods will be an added advantage.
- Readiness for work in a fast passed target-based role.
Employment Type: Full Time, Permanent
Functional Areas: Other
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Flexible timing
Monday to Saturday
Within city
Day Shift
The Lakshya Academy Benefits
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Work From Home 
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