The Future University - Key Accounts Manager (2-6 yrs)

Manager Business Development (Key Accounts).

You are Responsible for:

- As an Account Manager at The Future University, you will be responsible for building and maintaining strong relationships with our Expert Instructors.

- Understand their needs, preferences, and challenges to provide tailored solutions and excellent service.

- Drive revenue growth by identifying opportunities for upselling, cross-selling, and introducing new products or services to key accounts.

- Develop strategies to maximize revenue from existing clients.

- Develop account plans outlining goals, strategies, and action steps to achieve targets and objectives for each key account.

- Negotiate contracts, pricing, and terms with key clients to ensure mutually beneficial agreements.

- Resolve any conflicts or issues that may arise during negotiations or throughout the partnership.

- Analyze data related to key accounts, market trends, competitor activities, and customer feedback to identify opportunities and make informed decisions.

- Use data insights to drive business strategies and initiatives.

- Collaborate with internal teams such as sales, marketing, product development, and customer support to align strategies, address client needs, and deliver exceptional service.

- Effectively communicate with key stakeholders both internally and externally.

- Identify and resolve issues or challenges impacting key accounts promptly.

- Act as a primary point of contact for escalations and work to find solutions that meet client expectations.

- To succeed in this role - you should have the following.

- More than 2 years of relevant industry experience.

- Proven experience in key account management, preferably in the education or learning industry.

- Strong consulting, negotiation, and relationship-building skills.

- Excellent communication and presentation skills.

- Analytical mindset with the ability to interpret data and make data-driven decisions.

- Strategic thinking and problem-solving abilities.

- Collaborative approach with the ability to work effectively in cross-functional teams.