Customer Support Executive

Roles and Responsibilities

Handling incoming calls and Whatsapps

Handling emails

Serving customers by providing the knowledge of the products and services.

Provide accurate, valid and complete information to the customer by using the right methods/tools.

Maintain positive & professional attitude to clients.

A Customer Service Executive usually performs many of the following tasks Identifying new opportunities. Interaction with customers. Processing customer orders. Supporting sales and development departments