The role focuses on managing and optimizing customs operations across India and the surrounding region, including Bangladesh, Nepal, Sri Lanka, and Bhutan. The position involves ensuring compliance with local regulations, reducing operating costs, and maximizing benefits from customs regimes and foreign trade policies. The role requires expertise in both import and export procedures, including special customs regimes, SAP management, and interactions with local authorities. The candidate will be responsible for streamlining processes, managing escalated customs issues, and maintaining control over all related documentation and SOPs, with a continuous focus on improving efficiency and compliance.
What you will do
Identify potential optimization regarding operating costs within your local/region and opportunities for reducing customs duty spend with the usage of applicable customs regimes
Ensure end-to-end daily activities defined into Customs RACI and compliance with country rules and regulations
Manage all escalated customs execution issues for customs area related to the daily operations
Execution of continuous improvement for all processes associated with import /export and maintain control of all related and documented SOPs and working instructions (Soliciting and maintaining support data and documentation)
Continuously monitor relevant Key Performance Indicators (KPIs) with partners in order to create visibility and to track their performance
Identify opportunities to improve the quality of customs operations processes in spirit of compliance and efficiency
Streamline customs operations processes where possible aligned with local businesses needs
Communication with customs authorities to ensure compliance, answer queries and providing support to stakeholders engaged in cross-border activities.
End to end compliance in relation to benefits/ schemes under Customs and Foreign Trade Policy of India (Brand Rate Duty Drawback, Preferential / Free Trade Agreements, Advance Authorization, EPCG, RoDTEP, etc.)
Knowledge of Customs procedure at Bangladesh, Sri Lanka, Nepal and Bhutan.
Experience in SAP environment and accounting of benefits accrued and realized on exports.
We believe you have
Experience : 7 to 12 years in Customs profile
Drive Special Regimes and Benefits (IPRs, Tooling, Drawback, RECOF, Temporary Import, AEO, etc.)
Operational customs activities (import and export flow)
Point of contact for local authorities
Drive Operational interactions with brokers/ 3rd parties.
Responsible for India, Bangladesh, Nepal, Sir Lanka, Bhutan ( Region )