HRIS Analyst

Reporting to the Sr Analyst, HRIS and working closely with the HR technology team, the HRIS Analyst plays a pivotal role in supporting the HR Teams in using our HRIS systems correctly and assists them in resolving any problems
they may have

With a passion for helping others the candidate must be an effective communicator with excellent system skills and the ability to hone in on a problem to resolve it quickly

Who You Are:
A logical thinker who can follow system processes and identify the problem area
Highly focused and solution oriented
Can multi-task and have good time management skills
Adaptable and flexible and able to work independently with minimal assistance

You also have:
2 - 3 years of overall HRIS or IT Support experience with a proven track record of assisting resolution to regular problems
Experience with Workday
Functional contributor to system enhancements and changes
Solid understanding of organizational management and ability to relate employee moves and changes to corresponding positions within the org structure


Strong attention to detail
Excellent communication, collaboration and time management skills

As an Analyst, you will:
Provide first tire operational support for our HR System (Workday) and processes


Responsible for monitoring and responding to queries through the Jira ticketing system in a timely manner


Investigate and troubleshoot system related questions and issues from the HR Team and other end users


Work with the IT team to resolve any escalated issues


Assist with creating ad hoc reports to meet business requirements


Assist with the testing process by carrying out tests, identifying problems and analyzing downstream impacts


Support the Sr Analyst, HRIS on any functional enhancement requests as needed
Maintain system processes and requirements within configuration workbooks
Review and assist with updating HRIS with EIB loads, such as salary changes, job changes,
allocation, etc


Participate in internal data governance audit reviews; identify and share requested improvements
and ensure system users follow best practice approach
Assist with internal and external audit requests
Has a high degree of understanding and adherence of the confidentiality of information
Maturity to be able to organize themselves to complete critical tasks first and rank less critical tasks correctly

JOB QUALIFICATIONS
Diploma or degree in IT or HR

Advanced Excel, SQL and a basic understanding of database systems


Any Workday certification would be an added advantage


Knowledge of HR operations


Excellent analytical, problem solving and communication