Software Engineer

Closing Date 23 Jan 2025 11:59pm Job Title Software Engineer As a Software Engineer, you thrive on working with your team to design, build and deliver innovative software products and solutions that delight our customers. You apply broad knowledge in software application layer solutions and the software development lifecycle, to experiment, solve problems and own solutions that transform epics into new product features and capabilities. Your continuous learning and improvement mindset and collaboration skills are critical to success in this role, as you continue to deepen your knowledge and expertise in the Software Engineering Domain. Job Description Who We Are Focus of the Role

• The role will be responsible in the end-to-end development, coding, up to but not limited to unit testing, of the Salesforce CRM tool, Agent Console. Will be developing for different missions.

What We Offer

• Hybrid way of work, which will allow us to enjoy the benefits of both remote and in-office collaboration. This means that we will have more flexibility, autonomy, and diversity in our work environment, while also maintaining the connection, culture, and creativity that we value as a team. We believe that this is the best way to support our employees well-being, productivity, and innovation in the post-pandemic world.
• Flexible working. Choose when and how you work so you can be at your best.
• Maternity Leave. Up to 26 weeks provided to the birth mother with benefits for all child births.
• (Women in Tech) Initiative to promote women in tech. We believe that diversity and inclusion are essential for innovation and growth, and we want to support and empower more women to pursue careers in STEM fields.
• Pay for performance. We recognize outstanding contributions through our competitive incentive programs.
• Insurance benefits. Receive generous insurance benefits such as medical, accidental and life insurance.
• Unlimited learning. Level up your skills with access to 17,000 learning programs. Learn on the job and achieve university credits towards degrees and master s programs.
• Global presence. With a global presence across 22 countries, there are many opportunities to work where we do business.
• Function overview

• Make a difference as part of Product and Technology, your mission will be simple: capture market value at scale by building products our customers love that are simple to experience, seamless to deliver, and are profitable to the core.

What youll do Key Responsibilities.

• Strong problem solving and analytical skills needed to support enterprise high availability Salesforce applications.
• Design, develop, and maintain high-quality software applications in Salesforce, following best practices.
• Collaborate with cross-functional teams to gather requirements, define technical specifications, and implement new features and enhancements.
• Collaborate effectively with your team to translate customer needs into leading-edge software application products, services or systems that meet Telstra s time, cost, and quality standards.
• Identify and address performance bottlenecks and optimize application performance to ensure scalability and responsiveness.
• Conduct thorough testing and debugging of applications to ensure the delivery of high-quality software.
• Participate in code reviews to provide constructive feedback and ensure code quality.
• Mentor and guide junior developers, providing technical expertise and sharing best practices.
• Stay up-to-date with industry trends, emerging technologies, and best practices in Node.js development.
• Collaborate with DevOps teams to deploy and maintain applications in production environments.
• Continuously improve development processes and tools to enhance productivity and efficiency.
• Be an active participant of team as DevOps with full accountability of CI/CD, test automation, support, and monitoring functions within a team.
• Complying with all relevant processes and standards, including change management principles and processes to ensure deliverables meet or exceed defined quality standards.
• Perform stakeholder management functions, working with multiple business units.
• Proactively identifies problems in our product or platform. Improves areas of the code they work on. Leaves things better than they found them.
• Understand the points of integration between the different systems and highlight the potential risks associated with the delivery of solutions.
• Support your team to develop innovative software that maintains data/network security management, leveraging set processes to reduce the time between commission and production.
• Apply a continuous learning and development mindset to your work, using tried and tested methodologies but also finding opportunities to experiment to incrementally improve or resolve challenges.
• As a DevOps engineer provide release support and production support.
• Take ownership of your own actions and seek guidance from more experienced engineers to support your development and contribute to the delivery of team/mission outcomes.
• If project requires, candidates should be ready to work in shifts.
• should always be flexible to be assigned in an on-call support, on a roster basis.

• Minimum 3-5 years of experience as a Salesforce developer, or similar roles
• Bachelor of Engineering Degree or Equivalent IT qualifications in Software or Systems Engineering.
• Hand on experience in Apex, Java, C#, RDBMS
• Experience in building applications on force.com platform
• Expertise in Salesforce technology including:
• Full cycle implementation experience with SFDC (application design, architecture and development using Salesforce.com)
• Strong Development knowledge on using LWC, Lightning Aura, VF pages and APEX.
• Strong SFDC knowledge and Integration components for SFDC (SFDC APIs, Apex controllers, Apex Web Services, Apex callout, outbound messaging, SFDC data loaders, etc.)
• Strong technical foundation including - Advanced structured programming - APEX, Force.com, .Net, Java, etc., understanding of RDMS concepts and structures, knowledge of SQL, structured system analysis and design methods, etc.
• Good knowledge of SFDX.
• Good knowledge of version control systems such as GIT and knowledge on GIT branching, Pull Requests is crucial.
• Good understanding and experience with CI/CD pipelines and automation tools (Eg: Jenkins, Bamboo) is required.
• Salesforce Certifications essential.
• Deep understand and experience in developing Salesforce and building on force.com.
• Understanding of all cloud offerings in the market and ability to discuss cloud architectures.
• A good understanding of the security processes, standards & issues involved in multi-tier, multi-tenant web applications.
• Development experience of Web Services is desirable.
• Extensive experience in developing & configuration SFDC Apex classes, Visualforce pages, workflows, Lightning components and LWC.
• Excellent verbal and written communication skills
• Knowledge of XML, JSON and other data interchange formats is desirable.
• Knowledge of Java , HTML5 , JQuery and other web technologies is desirable.
• Strong development (coding), debugging, tuning skills.
• Excellent communication, documentation and presentation skills.