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Teleperformance
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Sr. Customer support executive (Non -voice)
1-6 years
₹ 2.5 - 4L/yr
Mumbai
50 vacancies
Sr. Customer support executive (Non -voice)
Teleperformance
posted 27d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Roles and Responsibilities
- Provide exceptional customer support through phone, email, or chat to resolve customer queries and concerns.
- Handle international calls from clients across various time zones (US/UK).
- Work on rotational shifts including weekends and holidays as per business requirements.
- Participate in blended processes where you will be required to work with a team of agents handling multiple tasks simultaneously.
- Maintain accurate records of all interactions with customers using CRM software.
Interested candidates please share your resumes on eden.tavares@teleperformancedibs.com or WhatsApp 9136641415
Employment Type: Full Time, Permanent
Read full job descriptionTeleperformance Interview Questions & Tips
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What people at Teleperformance are saying
Rating based on 792 Customer Support Executive
reviews
Anonymous · BFSI, Investments & Trading
in Noida
The worst thing is that the company management is worst and the cab facility is of worst kind, sometimes cab is not scheduled at all and Cab manager will directly refuse to take any action or help you
- Skill development - Good
Worst company of all and toxic enviroment
- Job security - Bad
Customer Support Executive salary at Teleperformance
What Teleperformance employees are saying about work life
Teleperformance Benefits
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