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386 Teleperformance Jobs

AM- MIS

4-9 years

₹ 5 - 10.5L/yr (AmbitionBox estimate)

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This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Mumbai

1 vacancy

AM- MIS

Teleperformance

posted 28d ago

Job Role Insights

Flexible timing

Job Description

Tools : MS Excel mandatory (Power BI & SQL optional)

Shift: Any shift between 10:00 AM to 1:00 AM window

Weekends/ Rotational Off : Weekend Off

Location & Site : Malad


Job Title: MIS Assistant Manager

Job Summary:

The MIS Assistant Manager is responsible for supporting the management and operation of the organization's information systems. This role involves assisting in the collection, storage, and analysis of data to support decision-making and ensuring the smooth functioning of MIS processes.

Key Responsibilities:

  • Team Leadership: Lead, mentor, and managing a team of MIS Team Leader and their respective teams, fostering a collaborative and high-performance work environment.
  • Data Management: Oversee the collection, storage, and analysis of data to ensure accuracy and reliability.
  • Data Analysis: Ability to analyze complex data sets to identify trends, patterns, and insights that can inform strategic decisions.
  • Problem-Solving: Skill in diagnosing issues within MIS systems and developing effective solutions to address them.
  • Attention to Detail: Ensuring data accuracy and reliability by meticulously reviewing and validating information.
  • System Maintenance: Assist in the maintenance and operation of MIS systems, including hardware, software, and networks.
  • Reporting: Generate and analyze reports to provide insights for management and support strategic decision-making.
  • Project Support: Assist in planning and executing MIS projects, ensuring they are completed on time and within budget.
  • Security: Implement data security protocols to protect sensitive information and ensure compliance with data protection regulations.
  • Collaboration: Work closely with other departments to understand their information needs and ensure MIS systems meet those needs.
  • Training: Provide training and support to staff on the use of MIS systems and tools.
  • Project Management: Participate in and may lead departmental or cross-functional project teams to improve capacity planning processes.

Qualifications:

  • Experience: Proven experience in MIS or a related field, with at least 2-4 years in a relevant role.
  • Skills: Strong analytical, problem-solving, and organizational skills. Excellent communication and interpersonal skills. Proficiency in relevant software and technologies.

Preferred Attributes:

  • Ability to work under pressure and manage multiple tasks simultaneously.
  • Strong attention to detail and commitment to data accuracy.
  • A proactive approach to identifying and solving problems.


Employment Type: Full Time, Permanent

Read full job description

Teleperformance Interview Questions & Tips

Prepare for Teleperformance Assistant Manager roles with real interview advice

Top Teleperformance Assistant Manager Interview Questions

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
Q2. Introduction Explain something in English What is customer care or customer service What is customer satisfaction
Q3. Q.9 what do you know about BPO or teleperformance?
View all 537 questions

What people at Teleperformance are saying

3.5
 Rating based on 394 Assistant Manager reviews

Likes

Teleperformance is a company that truly cares about its people . The management is approachable and receptive to feedback , and they make a concerted effort to address any concern or issues promptly

  • Salary - Excellent
  • +6 more
Dislikes

No any Cons from my side

Read 394 Assistant Manager reviews

Assistant Manager salary at Teleperformance

reported by 1.7k employees with 2-15 years exp.
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₹3 L/yr - ₹11.7 L/yr
16% less than the average Assistant Manager Salary in India
View more details

What Teleperformance employees are saying about work life

based on 29.8k employees
52%
38%
58%
81%
Flexible timing
Rotational Shift
No travel
Day Shift
View more insights

Teleperformance Benefits

Cafeteria
Job Training
Soft Skill Training
Free Transport
Work From Home
Health Insurance +6 more
View more benefits

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