1 Teleperformance Soft Skills Trainer Job

Roles and Responsibilities

• Design and deliver soft skills training programs for clients across various industries.
  
• Conduct needs analysis to identify gaps in employee skills and develop customized training solutions.
  
• Develop and maintain strong relationships with clients through effective communication and stakeholder management.
  
• Collaborate with subject matter experts to create engaging and interactive learning experiences.
  
• Evaluate the effectiveness of training programs through feedback mechanisms.
  

Desired Candidate Profile

• 2-7 years of experience in behavioural training, communication training, or related fields.
  
• Strong understanding of adult learning principles and methodologies (e.g., ADDIE model).
  
• Excellent communication, presentation, and interpersonal skills; ability to work effectively with diverse groups.
  
• Ability to analyze complex business problems and develop practical solutions using creative thinking skills.