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381 Teleperformance Jobs

Mega openings For DRA Certified- Debt Recovering agents

1-3 years

₹ 1.25 - 2.75L/yr

Hyderabad / Secunderabad

50 vacancies

Mega openings For DRA Certified- Debt Recovering agents

Teleperformance

posted 8d ago

Job Description

Roles and Responsibilities

  • Manage debt collection activities, including loan recovery and debt recovery processes.
  • Utilize DRA (Debt Recovery Agent) certification skills for effective collections management.
  • DRA CERTIFICATE IS MANDATORY

  • Calling Customers from office and recover the Debt.

  • NO FIELD VISITS- WORK FROM OFFICE.

Preferred Candidate profile:


  • DRA CERTIFICATE IS MANDATORY.
  • Minimum 6 months experience (with proper pay-slips and Relieving letters)
  • Good communication in ENG/TELUGU/HINDI, any regional languages.
  • Flexible for Rotational shifts and week-offs
  • flexible with 6 days working with 1 rotational week-off
  • IMMEDIATE JOINERS.
  • FRESHERS WITH DRA CERTIFICATE ARE ALSO APPLICABLE TO WALKIN FOR THE INTERVIEW.

Job Description


SKILLED IN DEBT RECOLLECTION VIA CALLING

  • Calling customers to insist them to pay out the loans.
  • Collecting the debt or loans/EMI's on time.
  • Performance based Incentives
  • Completely Work From Office.
  • NO NIGHT SHIFTS
  • Rotational shifts with rotational week-off.

INTRESTED DRA CERTIFIED AGENTS CAN DIRECTLY WALK-IN - MOUNIKA HR @TELEPERFORMANCE


Employment Type: Full Time, Permanent

Read full job description

Teleperformance Interview Questions & Tips

Prepare for Teleperformance Agent roles with real interview advice

Top Teleperformance Agent Interview Questions

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
Q2. Introduction Explain something in English What is customer care or customer service What is customer satisfaction
Q3. Q.9 what do you know about BPO or teleperformance?
View all 537 questions

What people at Teleperformance are saying

3.5
 Rating based on 207 Agent reviews

Likes

Liked nothing because they dont have good plan for work and because shift is too long for employees and if employees following the process still their score is not good then they blame employees

Dislikes

Everything mostly their culture and their politics

  • Salary - Poor
  • +2 more
Read 207 Agent reviews

Agent salary at Teleperformance

reported by 644 employees
₹1 L/yr - ₹7 L/yr
8% more than the average Agent Salary in India
View more details

What Teleperformance employees are saying about work life

based on 29.8k employees
52%
38%
58%
81%
Flexible timing
Rotational Shift
No travel
Day Shift
View more insights

Teleperformance Benefits

Cafeteria
Job Training
Soft Skill Training
Free Transport
Work From Home
Health Insurance +6 more
View more benefits

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