NRI - Telesales Executive

The job of a service officer is to reach out to potential customers over phone, understand their needs, explain them the product features, advantages, benefits and provide options whereby customers can find a suitable prospect.

Key Responsibilities:

• Responsible for making outbound calls and regular follow up on leads assigned • Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers • Meet individual and collective revenue targets by suggesting appropriate offerings basis customer need and potential • Explaining the product features in detail and how to use the packages • Understand the Customer requirements, encourage them to upgrade / renew • Strictly adhere to the process requirements • Strictly adhering to the process and quality requirement • Document call information according to standard operating procedures • Input appropriate dispositions for the call transactions in the CRM • Ensure all disciplinary and call input parameters are met daily
Why Kerala Matrimony!!!

• Direct On roll Job
• Unlimited Incentives
• No English Proficiency Needed (Average English-Speaking Candidates also can apply)
• Internal Job Promotions

Work Timing - 11 to 8 NRI shift

Speak to our HR Contact at: 8075600699Email: priyanka.n@matrimony.com