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Tekwissen
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High Touch Engineer III
Tekwissen
posted 23hr ago
Overview:
TekWissen is a global workforce management provider throughout India and many other countries in the world. The below client services offerings are used to create the Internet solutions that make networks possible providing easy access to information anywhere, at any time.
Job Title: High Touch Engineer III
Location: WESTERN AUSTRALIA
Duration: 12 Months
Work Type: Onsite
Job Description:
As part of the this client CX organisation, you will be part of a dynamic, fast paced and supportive team that will build you up as you manage the technical support for some of the biggest customers. You will be given the opportunity to work alongside many of Technical Service organisations and will receive unique insight into the IT services industry all the way from pre-sales to day 2 support as an engineer focused on some of the key customers.
The function of a High Touch Engineer (H.T.E.) is to help customers maximise network availability and functionality to achieve their business goals. The HTE delivers the technologies, solutions and services to customers in need to expertly manage their networks. In this role, you will be face to the customer," working in a fast-paced, high-impact environment as a visible contributor delivering on our commitments.
We are looking to recruit a candidate keen to develop further their career in networking, who is not afraid of change and is eager to grasp complex challenges. The successful candidate will be trained in-house and will work side by side with seasoned engineers.
This is an opportunity for someone who possesses patience, empathy for customers and the willingness to hone skills whilst providing customer value.
Key Objectives of the Role and the Team
Attributes of a Successful Candidate
Skills & Requirements
We are looking for person with technical knowledge in following client platforms and technologies.
TekWissen Group is an equal opportunity employer supporting workforce diversity
Employment Type: Full Time, Permanent
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