Application Deployment Engineer (5-7 yrs)

Job Description :

Who are we looking for?

A Jr-mid-senior level Application deployment engineer to manage a project for one of our clients. The Individual should be passionate about technology, experienced in administration and migration .

Technical Skills :

Mandatory :

- Minimum 5+ Years' Experience in Project coordination or Project support

- Good knowledge on Change, Incident & problem management

- Analyze package request and process through lifecycle.

- Monitor & review the request and update the status to user on daily basis with ETA

- Built relationships with the user to quickly understand requirements and business objectives.

- If there is any requirement with the existing request, will coordinate same with the Packager

- Coordinate with packaging team for package creation and monitor the SLA as well to complete the task.

- UAT will be followed up with client for sign off, if user faces issue while testing same will be coordinated between & Packager.

- After Sign off from business, will coordinate with deployment team to deploy the package in the client machine.

- Preparing SOP and creating KB article for newly found issues.

- Updating daily task in SharePoint tracker at the end of the day.

- Managing the crisis situations and work under pressure to resolve the problems.

- Experience in Incident, Problem and Change Management process

- Experience in any ticketing tools like SNOW, ITSM etc.

Good to have :

- Minimum 2 years' Experience in Application Packaging using APPV Management console (virtualized application) for Physical & Virtual environments.

- Knowledge on SCCM software delivery, including various methods such as running advertised programs, machine targeted, user targeted, Application Library, and Software Center