Business Analyst

The Business Analyst will be responsible for working with customers to understand their cares and pains; and help the client convert them into technical solutions. The analyst will also detail out the solution as a product / project roadmap, and work with the client to identify priorities.Key Responsibilities * Gather and analyze business requirements * Develop and document solutions, typically via requirement documents, user stories and wireframes * Work with client stakeholders including disconnected teams on the client side * Communicate effectively with all levels of the organization * Stay up-to-date on the latest technologies and trends; be able to take concepts from a different industry and apply suitably in another relevant place * Manage the implementation of solutions * Work with Tekdi implementation teams to guide them and answer questions related to requirementsSkills Required * Keen listener; should be able to listen to customer requirements, and use techniques like the 5 whys to understand true pain areas and value adds * Excellent communication skills; be able to conduct brainstorming workshops for detailing out the requirements * Ability to document solutions using diagrams and text * Ability to work independently and as part of a team * Ability to manage multiple projects simultaneously * Strong attention to detail * Ability to work under pressure * Knowledge web development fundamentals - web; mobile; APIs; servers; frontend; backend; DevOps etc would be useful * Knowledge of typical tools used during product development - JIRA, Confluence or similar tools