Sales Coordinator

Key Skills Qualifications:

• Bachelor s degree in Business Administration, Marketing, or a related field.
• 2+ years of experience in sales coordination, client engagement tracking, or business operations.
• Proficiency in CRM tools (e.g., Salesforce, Zoho, HubSpot) and Microsoft Office Suite (Excel, PowerPoint, Word).
• Strong data management, reporting, and analytical skills.
• Excellent communication and organizational abilities.
• Ability to multitask and work efficiently in a fast-paced business environment.

Job Title: Sales Coordinator - Business Operations

Experience: 2+ Years
Location: Mumbai
Department: Business Operations

Job Summary:

We are looking for a detail-oriented Sales Coordinator to support our Business Operations Client Engagement Team. This role involves tracking all client engagement activities, ensuring proper recording of sessions, maintaining CRM updates, and preparing comprehensive reports on Existing Accounts, New Acquisitions, and Overall Client Interactions. The ideal candidate will work closely with the business team to streamline operations, drive efficiency, and enhance customer engagement.

Key Responsibilities:

Client Engagement Account Tracking:

• Monitor and track engagement activities for all client accounts, categorized as Existing Accounts and New Acquisitions.
• Ensure proper documentation of all client meetings, follow-ups, and interactions.
• Maintain a structured repository of client communication history for easy reference.

CRM Data Management:

• Update and manage CRM systems with accurate client details, interaction logs, and progress reports.
• Ensure timely follow-ups on leads, proposals, and ongoing business discussions.
• Provide real-time insights on customer engagement and business growth trends.

Reporting Analysis:

• Record and maintain logs of all client engagement sessions and prepare detailed reports on business interactions.
• Track key performance indicators (KPIs) related to customer retention, satisfaction, and sales performance.
• Generate dashboards and insights to support business decision-making.

Sales Business Team Coordination:

• Support the sales and client engagement team in daily/weekly calls.
• Maintain meeting notes, track actionable items, and ensure timely execution of follow-ups.

TECHVED Consulting India Pvt Ltd. is a leading Global Usability Design Company with over a decade of reputation in providing a host of usability services to various sectors such as BFSI, E-Commerce, E-Learning, Telecom, Healthcare, etc. We are consistently among the top 5 UX/UI consulting companies in India. Our Clients are one of the top players in their respective industries and are have a long term engagement with us. We have grown from a design agency to one of the top UX/UI solution providers today. We are growing day by day and to fuel the growth, we are looking for individuals who thrive on fun and creativity while spurring teamwork and innovative thinking.

Explore more at: www.techved.com