As an Inside Sales IT professional, you will play a critical role in driving revenue and market share for our organization by proactively identifying and developing new business opportunities within the IT industry. Your ability to build and maintain strong customer relationships, combined with your technical expertise, will be essential in meeting and exceeding sales targets.
Key responsibilities
Proactively reach out to potential customers to promote IT products and services
Understand customer requirements and effectively communicate the value of our IT solutions
Collaborate with the sales team to develop strategies for penetrating new markets and expanding our customer base
Conduct product demonstrations and presentations to promote our IT offerings
Manage and update customer information in the CRM system
Negotiate and close sales, ensuring high levels of customer satisfaction
Stay up-to-date with industry trends and best practices in IT sales
Collaborate with the marketing team to develop and implement lead generation campaigns
Participate in sales meetings, trade shows, and industry events to represent the company and its products
Provide feedback to the product development team based on customer needs and market demands
Meet and exceed sales targets and KPIs on a regular basis
Handle customer inquiries and provide relevant product information
Contribute to the development of sales strategies and tactics
Work closely with the technical support team to address customer concerns and ensure timely resolution
Prepare and submit sales reports, forecasts, and market intelligence to the management team
Required qualifications
Bachelors degree in Business Administration, Marketing, or a related field
Proven experience in IT sales, with a strong track record of achieving and exceeding sales targets
Demonstrated understanding of IT products, services, and industry trends
Excellent communication and interpersonal skills
Strong negotiation and persuasion abilities
Ability to work effectively in a fast-paced, dynamic environment
Proficiency in CRM software and MS Office applications
Strategic thinking and problem-solving skills
Self-motivated with a results-oriented mindset
Ability to travel for sales meetings, trade shows, and customer visits as required
Proven ability to collaborate and work effectively within a team
Strong organizational and time management skills
Knowledge of sales techniques and best practices in the IT industry
Keen attention to detail and accuracy in sales documentation and reporting
Understanding of customer relationship management principles and practices