What youll be doing...In this role as a Sr Engr in the Tech Strategy & Planning team for TSGI-Cloud and Enterprise Architecture team, you'll be managing multiple programs designed to help GTS move towards its strategic objectives. You will be a key contributor in planning and building Data, Platforms and Emerging Technology North star, and ensuring the smooth and successful execution of initiatives by coordinating with cross-functional teams. Your expertise will help us solve complex problems and find unique solutions to optimize the technology landscape of our organization. Your responsibilities include but are not limited to:
- Technology Road-mapping: Develop and maintain a technology roadmap that aligns with the organization's strategic goals and evolving industry trends.
- Strategic Planning: Collaborate with leadership to identify opportunities where technology can be a competitive advantage and contribute to the development of the company's overall strategic plan.
- Innovation and Research: Stay updated on emerging technologies, assess their relevance to the business, and propose innovative solutions.
- Vendor and Partner Management: Evaluate and manage relationships with technology vendors and partners to ensure they support the organization's strategic objectives.
- Evaluate the Gen AI tools in partnership with AI&D team
- Develop scalable prototypes of LLM and NLP Modules and systems which are critical to the companys product lines.
- Apply state-of-the-art LLM techniques to understand a large amount of unstructured data and translate them to a meaningful and structured data
- Design, develop and evaluate predictive LLM models that are on par with industry standards & define metrics that measure success and customer value delivery
- Work closely with process experts to analyze and design solutions based on business requirements.
What were looking for...Youre analytical and great at quickly grasping challenging concepts. As a strong written and verbal communicator, you deliver complex messages vividly to technical and business audiences alike. Youre no stranger to a fast-paced environment and tight deadlines, and you adapt to changing priorities and balance multiple projects with ease. You take pride in your work and get a lot of satisfaction from meeting and exceeding the expectations of your customers
Youll need to have:
- Bachelors degree or four or more years of experience.
- Minimum 6 years of experience in one or more of Data Science, LLM, Gen AI
- Established experience delivering information management solutions to large numbers of end users
- Experience in building LLM solutions to business problems across support, sales, digital, chat, voice etc.,
- Familiarity with Gen AI Models (OpenAI, Gemini AI, Vertex.AI, Mistral, LlaMa, etc.,) and finetune based on domain specific needs
- Experience in text processing, Vector databases and embedding models
- Experience in NLP, Transformers and Neural Networks
- Hands-on experience in using Langchain and good exposure to LLMOps
- Strong independent and creative research skills necessary to keep up with the latest trends in advanced analytics and ML
- Research, recommend and implement best practices of LLM and NLP systems that can scale
- Identify new process opportunities, while quickly assessing feasibility
- Excellent written and verbal communication skills able to effectively communicate technical details to a non-technical audience as well as produce clear and concise written documentation
Even better if you have one or more of the following:
- Familiarity with Graph DB Concepts
- Familiarity with one or more Data Platforms - CloudEra, Snowflake, DataBricks etc.
- Experience in one or more Big data and ETL technologies - Informatica, Talend, Teradata, Hadoop etc.
- Experience in one or more BI platforms - Tableau, Looker, Thoughtspot etc.
- Masters degree from an accredited college or university preferred.
Employment Type: Full Time, Permanent
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