Technical Consultant - L1

Role:
The technical consultant professionals will provide technical expertise to plan, analyse, define and support the delivery of technical capabilities for clients transformation, enhancement, advanced problem-solving skills and support projects.

Do:

• Independently work as an expert in the respective SAP technical workstream for an SAP implementation/conversion/development/enhancement /support project
• High level design, detailed design and develop technical / integration solutions to meet those needs
• Work with clients to understand their business needs and processes
• Participate in technical and technology workshops to understand and deliver integration requirements
• Drive client discussions to define the integration requirements and translate the requirements to the technical solution
• Provide training and support to end-users
• Write technical specifications and test plan for development team to ensure test driven development
• Manage projects and timelines
• Provide expert support to various projects and delivery engagements as and when required
• Drive innovation/transformation agenda in large existing accounts, provide delivery
• Provide delivery support and escalation management
• Interaction with SAP and with party partners

Deliver:

Job Knowledge

Consider existing skill levels measure cross skills upskills acquired to remain current on new development in respective SAP Technical module

Customer Satisfaction

As defined by clients SLAs

Manging change Improvement

Measure effectiveness in initiating changes, adapting to changes from old methods when they are no longer effective

Measure overall adaptability/flexibility to move from one project to another project

Functional Leadership

Measure effectiveness in accomplishing work assignments through subordinates; delegating coordinating effectively

Customer Responsiveness

Measure Responsiveness courtesy in dealing with external customer, internal staff, teammates in courteous manner