Technical Business Analyst

• Meets with users and subject matter experts to gather and analyse business requirements.
• Facilitates definition of the scope and context of business requirements analysis for initiatives.
• Gathers, analyses and documents business requirements - communicating the desired outcome of the system enhancement/development.
• Gathers analyses and documents functional specifications to support the business requirements and communicates these in technical terms to analyst programmers, testers and project team members.
• Manages business requirements, functional requirements and technical specification documentation.
• Manages business requirements change requests throughout the project lifecycle.
• Liaises with Developers/Technical Solutions Design to ensure that the technical solution achieves the desired outcome.
• Complete Traceability matrixes as part of Solution Design alignment with Business Requirements and other IT delivery teams, as required.
• Ensure solution design meets business requirements and solution is understood by Technical Development and Test Teams.
• Perform peer review and sign-off of business and technical SDLC deliverables for other team members where appropriate.
• Accurate and regular time and task recording to ensure effort expended on tasks can be monitored and reported against.
• Assist with any of the SDLC testing phases to provide clarifications and respond to enquiries.
• Assist with escalated Production Support issues and conduct root cause analysis.
• Works as a crucial component of a project team responsible for enhancing existing systems or developing new systems.
• Investigate and consult on pragmatic alternatives for short, medium- and long-term solutions to a problem.
• In consultation or collaboration with Senior staff and or Manager, manage and balance client and stakeholder expectations and report and escalate where needed.
• Work and collaborate with third and/or vendor parties to deliver integrated system solutions.
• Logging and accessing technical solutions within the JIRA database and thoroughly documenting status of all client liaisons and communications.

Experience Personal Attributes