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4 Oracle Technical Analyst 2 Jobs
Technical Analyst 2-Support
3-5 years
₹ 10.2 - 14L/yr (AmbitionBox estimate)
This is an estimate of the average salary range for this
position. It has not been reviewed by the company, and
the actual salary may differ.
Kolkata, Mumbai, New Delhi + 4 more
1 vacancy
Technical Analyst 2-Support
Oracle
posted 1d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs
- This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services
- A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues
- As a Support Engineer, you will be the technical interface to customers, Original Equipment Manufacturers (OEMs) and Value-Added Resellers (VARs) for resolution of problems related to the installation, recommended maintenance and use of Oracle products
- Your primary task will be to provide support to customers who contact the Oracle Solution Center and maintain high level of customer satisfaction while meeting guidelines (mostly through electronic means)
- Able to work with general guidance from senior support engineers and management and, in some areas, may work independently
- Solutions often take time to develop through research, collaboration or problem replication
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Technical Analyst 2 roles with real interview advice
What Technical Analyst 2 at Oracle are saying
Rating based on 3 Technical Analyst 2
reviews
Anonymous · Engineering - Software & QA
in Bangalore / Bengaluru
Likes
Work life balance
- Work-life balance - Excellent
Dislikes
Promotion and increment
- Salary - Bad
+4 more
Technical Analyst 2 salary at Oracle
reported by
24
employees
with 3-8
years exp.
₹8.1
L/yr - ₹16
L/yr
23%
more
than the average Technical Analyst 2 Salary in India
View more details
What Oracle employees are saying about work life
based on 5.2k employees
Flexible timing
Monday to Friday
No travel
Day Shift
Oracle Benefits
Submitted by Company
Career development and internal mobility Health and well-being Financial security Benefits that suit your lifestyle
Submitted by Employees
View more benefits 
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