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Engaged Employer

Oracle

Compare

3.7

based on 5.3k Reviews

Video summary

1348 Oracle Jobs

Senior Principal Oracle Fusion SCM Technical Analyst

Oracle India Pvt. Ltd.

3.7

based on 5.3k Reviews

4-13 years

Bangalore / Bengaluru

1 vacancy

Senior Principal Oracle Fusion SCM Technical Analyst

Oracle

posted 1mon ago

Job Role Insights

Flexible timing

Key skills for the job

SCM Oracle Instrumentation Engineering Troubleshooting Sales Support Support Services

+ 1 more

Job Description

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs

This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services

A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues

Career Level - IC5

As a Sr

Principal Support Engineer, you will be utilized as the "proactive" technical support, business solution implementation and risk manager to assure the highest level of customer satisfaction

You will create/contribute to automated technology and instrumentation to diagnose, document, and resolve/avoid customer issues

This position is regarded by Oracle, our partners, and our customers as the technical support expert in Oracle product usage in complex, open systems implementation environments

Employment Type: Full Time, Permanent

Read full job description

Oracle Interview Questions & Tips

Prepare for Oracle Technical Analyst roles with real interview advice

What people at Oracle are saying

4.0

Rating based on 25 Technical Analyst reviews

Anonymous · Engineering - Software & QA in Bangalore / Bengaluru

Likes

Excellent work life balance, values employees & their choices

Salary - Good

+3 more

Dislikes

Very limited growth opportunity, slow promotion cycles

Skill development - Poor

+2 more

Read 25 Technical Analyst reviews

Technical Analyst salary at Oracle

reported by 233 employees

₹4.7 L/yr - ₹15.3 L/yr

9% less than the average Technical Analyst Salary in India

View more details

What Oracle employees are saying about work life

based on 5.3k employees

80%

89%

78%

73%

Flexible timing

Monday to Friday

No travel

Day Shift

View more insights

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Oracle Bangalore / Bengaluru Office Locations

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Bangalore / Bengaluru (6)

Bangalore Office

Oracle Technology Park No 3 Bannerghatta Road Bengaluru, KARNATAKA, 560 029 Bangalore

Bangalore Office

Global Axis Plot #152/1, EPIP Zone Whitefield Bengaluru, KARNATAKA, 560 066 Bangalore
560 066