Oracle Fusion Techno-Functional SCM Analyst

Oracle Customer Success Services

As a key member of Oracle Customer Success Services, you will join an international network of experts dedicated to driving customer success through innovation and expertise. Our One Oracle approach ensures you will be part of a team delivering comprehensive, end-to-end services and solutions that accelerate the entire customer journey. Work alongside certified and experienced professionals, gaining exposure to cutting-edge technologies and methodologies, and enhancing your skills and credentials. Engage with a diverse range of customers, managing the full lifecycle of delivery and services, and ensuring each project has a tangible impact. Benefit from robust team support in a collaborative environment that prioritizes teamwork and mutual success. Join us in Oracle Customer Success Services and elevate your career with a company that values innovation, expertise, and customer-centric solutions.

Career Level - IC3

Responsibilities

• Experience in collaborating with business stakeholders to understand their functional requirements and translate them into technical specifications.
• Passionate about customer service, with a strong customer focus, excellent problem-solving and analytical skills
• Strong logical thinker with problem-solving skills, with the ability to collaborate effectively.
• Excellent communication skills. You can clearly explain complex technical concepts.
• Well-developed implementation and troubleshooting skills with ability to analyze details and synthesize "big picture".
• Apply creative use of industry standard tools to aid in the diagnostic process.
• 6-10 years of relevant experience.
• Ability to influence and build cooperative relationships with executives and technical specialists.
• Skilled in communicating effectively in escalated technical and functional situations.
• Strong listening skills to identify core issues and develop action plans to resolve them swiftly.
• Self-starter, able to work well with minimal supervision, and detail-oriented with a process-oriented approach.

Preferred Qualifications

• Oracle Certifications for Implementation of Fusion SCM modules.