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1 Yellow Umbrella Services Team Lead Job

Team Leader

1-8 years

₹ 1.8 - 2.88L/yr (AmbitionBox estimate)

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This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Mumbai, Hyderabad / Secunderabad, Chennai + 1 more

1 vacancy

Team Leader

Yellow Umbrella Services

posted 30d ago

Job Description

  • Proven track record of overseeing call center operations and ensuring efficient call handling processes.
  • Ability to optimize call routing, staffing levels, and scheduling to meet service level agreements (SLAs) and key performance indicators (KPIs).
  • Experience in monitoring agent performance and productivity metrics.
  • Experience in setting clear goals, providing feedback, and fostering a positive work environment.

    Employment Type: Full Time, Permanent

    Read full job description

    Prepare for Team Lead roles with real interview advice

    People are getting interviews at Yellow Umbrella Services through

    (based on 3 Yellow Umbrella Services interviews)
    Job Portal
    67%
    33% candidates got the interview through other sources.
    Moderate Confidence
    ?
    Moderate Confidence means the data is based on a sufficient number of responses received from the candidates

    What Team Lead at Yellow Umbrella Services are saying

    1.0
     Rating based on 1 Team Lead review

    Likes

    pathetic company

    Dislikes

    no offer letter salary pending salary not on time complaint given in labour court

    Read 1 review

    Team Lead salary at Yellow Umbrella Services

    reported by 5 employees with 1-8 years exp.
    ₹1.8 L/yr - ₹2.9 L/yr
    74% less than the average Team Lead Salary in India
    View more details

    What Yellow Umbrella Services employees are saying about work life

    based on 13 employees
    55%
    100%
    57%
    100%
    Strict timing
    Monday to Saturday
    No travel
    Day Shift
    View more insights

    Yellow Umbrella Services Benefits

    Soft Skill Training
    Free Transport
    Job Training
    Child care
    Gymnasium
    Cafeteria +6 more
    View more benefits

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    Team Leader

    1-8 Yrs

    Mumbai, Hyderabad / Secunderabad, Chennai +1 more

    30d ago·via naukri.com
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