Team Lead

Overview of role:

The Team Leader is responsible for Service delivery of Accounts payable processes & reporting. The other responsibilities of Team Leader are - Project Management, New process\Client Transition, Managing teams, Training\Development\Performance appraisal of team members, Managing quality, System testing.

Core job duties:

The roles and responsibilities include the following:

• Finalize Account Payable activities & Reporting.
• Perform Quality Check, investigate discrepancies and perform RCA. (5 Why? Analysis)
• Ensure Services are delivered as per the SLA\Deadlines.
• Develop and maintain effective client relationship.
• Update the process documentation and delivery schedules to reflect the current processes.
• Manage Grade Accounts Payable Team, Grade 1 and 2 PL's.
• Guide and Assist team in resolving issues on domain or systems.
• Conduct Internal Training Programs, Cross trainings, complete training for new joiners.
• Complete performance reviews of the team and take appropriate corrective actions to maintain efficiency level.
• Complete Transition of new processes from existing and new clients.
• Suggest Innovations & Automation and Participate in UAT.
• Assist in Recruitment process.
• Provide Pre-Sales Support.
• Email Management (Internal\External)- Managing day to day Emails.

Key attributes and skills:

• Self-motivated
• Strong coordination
• Ability to work equally well either independently or as part of a team.
• Must be enthusiastic and self-initiator.
• Excellent in numbers with good attention to detail
• Good written and verbal communication skill
• Able to handle pressure, and good at multi-tasking.
• Passion, energy, and enthusiasm to produce results.
• High degree of integrity and commitment

Required qualifications:

• 7-9 years of experience
• B. Com
• Experience in Purchase Ledger process.
• Advance Excel skills
• SAP Accounting Software Proficiency
• Candidates with OTC and RTR experience would be added advantage.
• Candidates who have worked in BPO/KPO, ITES, Accounting Industry would be added advantage.