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23 MindTickle Jobs

Customer Success Engineer II

1-4 years

Pune

1 vacancy

Customer Success Engineer II

MindTickle

posted 2mon ago

Job Description

MindTickle is looking for Customer Success Engineer II to join our dynamic team and embark on a rewarding career journey.
  • Provide technical support and assistance to customers using company products.
  • Troubleshoot and resolve product issues and inquiries.
  • Collaborate with engineering and development teams to address product defects.
  • Conduct training sessions and workshops for customers.
  • Monitor customer feedback and provide insights to improve product functionality and user experience.
  • Prepare and maintain customer support documentation and reports.
  • Stay updated on product features and updates.
  • Participate in continuous improvement initiatives and team meetings.

Employment Type: Full Time, Permanent

Read full job description

Prepare for Customer Success Engineer roles with real interview advice

People are getting interviews at MindTickle through

(based on 10 MindTickle interviews)
Job Portal
Campus Placement
50%
10%
40% candidates got the interview through other sources.
Moderate Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates

What people at MindTickle are saying

5.0
 Rating based on 2 Customer Success Engineer reviews

Likes

Company maintains very good working culture.

Dislikes

Promotions seems to be biased

Read 2 reviews

Customer Success Engineer salary at MindTickle

reported by 11 employees with 1-3 years exp.
₹4 L/yr - ₹9.5 L/yr
51% less than the average Customer Success Engineer Salary in India
View more details

What MindTickle employees are saying about work life

based on 80 employees
90%
90%
80%
100%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

MindTickle Benefits

Health Insurance
Free Food
Team Outings
Work From Home
Cafeteria
Education Assistance +6 more
View more benefits

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