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29 MindTickle Jobs

Customer Success Engineer II

1-4 years

Pune

1 vacancy

Customer Success Engineer II

MindTickle

posted 4mon ago

Job Description

MindTickle is looking for Customer Success Engineer II to join our dynamic team and embark on a rewarding career journey.
  • Provide technical support and assistance to customers using company products.
  • Troubleshoot and resolve product issues and inquiries.
  • Collaborate with engineering and development teams to address product defects.
  • Conduct training sessions and workshops for customers.
  • Monitor customer feedback and provide insights to improve product functionality and user experience.
  • Prepare and maintain customer support documentation and reports.
  • Stay updated on product features and updates.
  • Participate in continuous improvement initiatives and team meetings.

Employment Type: Full Time, Permanent

Read full job description

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What people at MindTickle are saying

5.0
 Rating based on 2 Customer Success Engineer reviews

Likes

Company maintains very good working culture.

  • Salary - Excellent
  • +6 more
Dislikes

Promotions seems to be biased

Read 2 Customer Success Engineer reviews

Customer Success Engineer salary at MindTickle

reported by 10 employees with 1-3 years exp.
₹4 L/yr - ₹7 L/yr
55% less than the average Customer Success Engineer Salary in India
View more details

What MindTickle employees are saying about work life

based on 87 employees
90%
90%
82%
100%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

MindTickle Benefits

Health Insurance
Free Food
Team Outings
Cafeteria
Work From Home
Education Assistance +6 more
View more benefits

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