CRM Manager-Real Estate Sales

Key Responsibilities:

• Sales Management:
• Develop and implement effective sales strategies to drive revenue growth in the real estate sector.
• Establish, track, and achieve sales targets and KPIs.
• Tracking and successfully converting leads obtained through various channels
• CRM Management:
• Ensure implementation and optimization of our CRM system.
• Analyze CRM data to identify trends, opportunities, and areas for improvement in the real estate market.
• Utilize CRM insights to personalize customer interactions and enhance sales effectiveness.
• Develop and execute targeted marketing campaigns to acquire and retain real estate clients.
• Customer Relationship Management:
• Build and maintain strong relationships with key real estate clients and partners.
• Resolve customer issues and complaints promptly and professionally.
• Provide exceptional customer service to ensure high levels of satisfaction.
• Act as the point of contact for Clients and support from lead generation stage to final hand over stage.
• Team Leadership:
• Recruit, hire, and onboard new sales team members.
• Foster a positive and collaborative team culture.
• Provide leadership and guidance to the team to achieve business objectives.

Qualifications and Skills:

• Bachelor's degree in business administration, marketing, real estate, or a related field.
• 15+ years of experience in real estate sales and CRM management.
• Proven track record of achieving sales targets and building strong client relationships in the real estate industry.
• Strong analytical skills and ability to interpret and leverage data.
• Excellent communication and interpersonal skills.
• Proficiency in CRM software.
• Proficiency in in4suite software will be an added advantage.