Front Desk Executive

Roles and Responsibilities

• Attending Incoming & Outgoing calls with proper etiquettes and maintaining records for them.
• Responding the telephonic call and carry out the conversations politely and timely manner.
• Handling multiple telephone lines in timely manner and direct the calls to the concerned person / extension.
• Differentiating the incoming calls and walk-ins and handle them appropriately greeting and assisting visitors and Guests.
• To sort out incoming mails at enquiry inbox and distribute to the concerned
• Department / Executive and responding them in case of customer enquiries.
• Preparing presentations, making reports whenever required by Admin department.
• Maintaining Courier Register- Inward & Outward.
• Other administrative work like supervision on Housekeeping and other administration purchases viz. stationery items, eatables, flowers or bouquets etc. whenever required
• Maintaining discipline in rushing hours.
• Taking care of dispatch, keeping records for incoming and outgoing Letters.
• Maintaining of Stock Registers (First aid, Stationery, etc.)
• Updating Inventory received and other work.
• Maintaining the files, records and documents as required.
• Handling Telephonic and Walk-in enquiries.
• Maintaining Birthday data and PPTs
• Updating Library Register.
• Updating canteen Coupon data on daily basis.
• Taking care of cheques and sending to the vendor in time.
• Taking Bill up from Account department also vendor.
• Maintaining MIS
• Good in spoken English
• Computer skills (Excel, Word, PPT)
• Support & Assist in organizing various event

Desired Candidate Profile

• 2-3 years of Experience as front desk executive
• Good operational knowledge of front desk
• Good communication skill with English is a must
• Fluent in MS Excel & Power point is a plus
• Ability to learn fast
• Sense of Initiative & Eye for detail.
• Excellent team player with self-motivation.