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Assistant Manager - Network Operations & Support
4-7 years
New Delhi
1 vacancy
Assistant Manager - Network Operations & Support
Tata Communications
posted 2mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
* Customer management in circle
* Cost management in circle
* Qualitiy assurance of services being delivered
* Risk management by assuring risk register in maintained and monitored
* Adhering to project schedule
* Vendor management in circle
* Maintaining customer reports and communication
- Graduation with 4-7 years of relevant experience
- Troubleshooting experience of network, equipment and service level faults
- Ability to write and present a comprehensive vulnerability assessment report.
- Understanding of domain and related technologies
- Understanding manual testing techniques and methods to gain a better understanding of the environment and reduce false positives/negatives.
- Create and maintain infrastructure necessary for the growth and upkeep of field and network operations to drive network efficiency
- Manage new enhancements/issue resolution.
- Proactive/Reactive fault management; Incident Management: Customer Handling
- Identify day to day manual activities, repeat tasks and leading the effort to automate them.
- Circle customer interactions for close coordination of project E2E delivery.
- 100% compliance for OHS
- Quality Assurance
- Monthly AT and WCC sign-off
* Understanding of Transmission equipment
* Project Management skills
Employment Type: Full Time, Permanent
Functional Areas: Other
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