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950 Tata Capital Jobs

Customer Service Executive - Personal Loans - Emerging Markets

2-7 years

Haldwani

1 vacancy

Customer Service Executive - Personal Loans - Emerging Markets

Tata Capital

posted 20hr ago

Job Role Insights

Flexible timing

Job Description

Perform the following under the guidance/direction of Supervisor/Manager
With help of Supervisor/ Manager, Identify the customers for protentional Business
Collect the documents from Customers and validate as per the organization norms
Logging the case in the system as per SOP and follow the process for disbursement.
Fulfil - the Sanction ratio as per organisation requirement
Meeting the Customer requirements cross- sell multiple products, under the guidance of Supervisor/ Manager.
With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them
With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.
Under Graduate/ Graduate in any discipline

Employment Type: Full Time, Permanent

Read full job description

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What people at Tata Capital are saying

4.6
 Rating based on 71 Customer Service Executive reviews

Likes

Company has good culture but the managers ruin it for the sake of own.

    Dislikes

    Customer service executives are like no value to company, health insurance coverage is poorest in industry, just a sake of idv 50,000 also with conditions. Promotions based upon your performance and managers choice. No teamwork. No help from managers.

    • Salary - Poor
      +3 more
    Read 71 Customer Service Executive reviews

    Customer Service Executive salary at Tata Capital

    reported by 166 employees
    ₹1.3 L/yr - ₹4 L/yr
    14% less than the average Customer Service Executive Salary in India
    View more details

    What Tata Capital employees are saying about work life

    based on 2.4k employees
    58%
    50%
    51%
    98%
    Flexible timing
    Monday to Saturday
    Within city
    Day Shift
    View more insights

    Tata Capital Benefits

    Submitted by Company
    Job Training
    Health Insurance
    Soft Skill Training
    Work From Home
    Submitted by Employees
    Health Insurance
    Job Training
    Soft Skill Training
    Work From Home
    Cafeteria
    Free Transport +6 more
    View more benefits

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