Home
Communities
Companies
- Companies
  
  Discover best places to work
- Compare Companies
  
  Compare & find best workplace
- Add Office Photos
  
  Bring your workplace to life
- Add Company Benefits
  
  Highlight your company's perks
Reviews
- Company reviews
  
  Read reviews for 6L+ companies
- Write a review
  
  Rate your former or current company
Salaries
- Browse salaries
  
  Discover salaries for 6L+ companies
- Salary calculator
  
  Calculate your take home salary
- Are you paid fairly?
  
  Check your market value
- Share your salary
  
  Help other jobseekers
Interviews
- Company interviews
  
  Read interviews for 40K+ companies
- Campus placements
  
  Interviews questions for 1K+ colleges
- Share interview questions
  
  Contribute your interview questions
Jobs
Awards

WINNERS AWAITED!
- ABECA 2025
  
  WINNERS AWAITED!
  
  AmbitionBox Employee Choice Awards - 4th Edition
- ABECA 2024
  
  AmbitionBox Employee Choice Awards - 3rd Edition
- AmbitionBox Best Places to Work 2022
  
  2nd Edition
- AmbitionBox Best Places to Work 2021
  
  1st Edition

For Employers

Add office photos

Employer? Claim Account for FREE

Tata AIA Life Insurance

Compare

4.0

based on 3.1k Reviews

965 Tata AIA Life Insurance Jobs

Senior Manager - Enterprise Computing

Tata AIA Life Insurance Company Ltd.

4.0

based on 3.1k Reviews

6-10 years

Thane

1 vacancy

Senior Manager - Enterprise Computing

Tata AIA Life Insurance

posted 1mon ago

Job Role Insights

Flexible timing

Key skills for the job

Biochemistry Project Management Auditing Procurement Linux Administration Windows System Administration

+ 4 more

Job Description

A Position Overview

Position Title

Senior Manager - Data Centre

Department

Level/ Band

Role Summary :

B Organizational Relationships

Reports to

VP - IT Operations (DC & Cloud)

Supervises

Data Centre Operations

C Job Dimensions

Geographic Area Covered

Pan - India. All Departments

Stakeholders Internal

Senior Management / All Departments - management categories

External

D Key Result Areas

Monthly MIS review

Capacity planning and augmentation, Ensure complete life cycle of DC assets
Resource management and alignment, Audit and Risk compliance
Oversee 2nd and 3rd level Infrastructure operations support for the department on a 24x7 basis, with on-call support during off-hours for initial response to disruptions, outages and incidents
Implement ITSM and ITSM procedures with a focus on Incident Management, RCA/Problem Management, Change Management, Event Management, SLAs, production support, standards, and best practices for the technology organization
Develop, implement, and maintain policies, procedures, and associated training plans for infrastructure administration and project management
Own the project lifecycle and be responsible for managing technical and operational risks and issues for smaller projects that are not led by the Project Management Organization (PMO)
Work with peer Infrastructure and other IT Department Managers to provide input into the departmental vision and strategic road map for Data Center technical platforms
Establish and maintain regular written and in-person communications with the senior management, decision-makers, stakeholders, department managers, and end users regarding pertinent infrastructure activities
Provide organizational and cultural change leadership and change management
Monitor and report on data center energy consumption and utilization
Preventive maintenance schedules and corrective actions for identified issues
Emergency response procedures in case of power outages, equipment failures, or other disruptions
Budgetary allocation and resource management for the data center facilities.
Maintain compliance of all relevant safety, environmental, and regulatory standards, including its documentation of all procedures and systems
Lead and manage various Data center audit within different domain
Collaborate with internal and external stakeholders on data center operations smooth integration of data center operations with other critical functions and on maintenance and upgrade of equipment and systems.
Responsible for closing Data center procurement and AMC
Planning and Execution of JFM activities.
___
Oversee the administration of business-critical cloud-delivered systems and services.
Ensure that comprehensive service and support procedures are implemented and well understood, and that service level objectives are met or exceeded as applicable.
Responsible for cloud platforms operations support related issues on a day-to-day basis, and long-term planning for maintaining technologically current, reliable, and cost-effective solutions.
Ensure that requests and incidents are accurately documented, escalated, and resolved.
Responsible for continuously generating and analyzing metrics to ensure that performance levels are satisfactory, and trends are identified and proactively addressed as necessary.
Develop, implement, and manage governance models that enable business units to leverage cloud technology offerings securely and effectively.
Assist and advise in the areas of physical planning, security, backup and recovery, and the logistics of contingency planning.
Develop processes to manage allocation, reporting, and containment of costs for cloud platforms.
Coordinate efforts in troubleshooting, deployments, upgrades and Sev1/Sev2 issues to ensure timely resolution of issues and provide status updates
Update and maintain accurate Cloud support documentation as required and ensure the same from the 24x7 support team
G Skills Required
Operation Key Accountability:
Team Management
Data center management
Cloud VM Administration.
Vendor Management
Budgeting, Audit & Risk management
Technical Competencies:
Windows Technology - VMWare, Storage & Backup
Middleware - IBM WebSphere, Tomcat and Jbose
Database Technology - SQL, Oracle and Postgres
Backup and Restoration Dell Networker & Commvault
Cloud Azure - Linux & Windows
Cloud Technologies and DC-DR understanding
Design and implement tools and solution for business continuity & disaster management. (TRP and BCP execution)
Windows, Solaris, AIX and AS400 administration
Daily Health Check-up report validation
Capacity Planning review
Weekly AIX Problem and incident management
Regular Backup and Restoration.
OEM co-ordination for incident troubleshooting.
Infra Support to Physical Virtual Servers and DataStage & CDC application.
Middleware Applications & AIX system monitoring and resource allocation review
User management review.
Patch management and upgrade planning and execution
System Health checkup review
Resource monitoring and performance optimization
System upgrade or server patching
Work Relationship:
Working relationship with application and various departments within or outside organization.
Supervise outsourced resident engineer and third-party service providers like TCS, IBM, DELL, Oracle, Microsoft, VMware etc.
Establishing relationship with Vendors & Central support team

Employment Type: Full Time, Permanent

Read full job description

Tata AIA Life Insurance Interview Questions & Tips

Prepare for Tata AIA Life Insurance Senior Manager roles with real interview advice

People are getting interviews at Tata AIA Life Insurance through

(based on 103 Tata AIA Life Insurance interviews)

Referral

Job Portal

Recruitment Consultant

Walkin

Company Website

Campus Placement

27%

25%

13%

15% candidates got the interview through other sources.

High Confidence

What people at Tata AIA Life Insurance are saying

3.9

Rating based on 33 Senior Manager reviews

Anonymous · Digital Business Unit in Mumbai

Likes

Good team, good boss, super boss. Excellent team members including cross functional team members. Best HR policies and employee benefits. Long term incentive planning for Sr. Manager above hierarchy.

Dislikes

Too much of beaurocracy … slow in implementation due to large teams and multiple team coordination. Lot of compliance in place; which makes things slower in pace.

Read 33 reviews