Executive - Agency Business Associates

Position Title

Executive Agency Business Associates

Department

Business Associate Model

Level/ Band

201

ROLE SUMMARY:

• Recruitment and Development of Business Associates - to manage them and ensure that they achieve their targets, and in turn achieve organizational targets.

ORGANIZATIONAL RELATIONSHIPS

Direct Reporting

BAM In-Charge / Location Head / Cluster Head

Supervises

BAs and Advisors

JOB DIMENSIONS

Geographic Area Covered

Defined branch

Internal Stakeholders

Business Associates and Advisors

Agency Sales Training

Branch Operations

Distribution Operations

KEY RESULT AREAS

Organization Process

Key Contributions

Frequency

BA Management

Recruit Direct PBAs, identify and create PBAs from existing advisor base

Develop BAs through coaching, training, team management and support, etc.

Drive BAs to recruit advisors in their team, make them active on business month-on-month, drive higher case rate per active advisor and case size to achieve business targets

Provide operational support to BAs in terms of business submission, issuance, pending resolve, new advisor licensing, etc.

Plan, Monitor and Review BAs on a regular basis - to drive their team Activity, Case Rate and Case Size

Ensure that the BAs are meeting their team targets and improving their performance and earnings consistantly

Ensure that A&H & Pension targets are met through a healthy product mix

Daily

Recruitment of new advisors through Business Associates

Work with BAs to drive recruitment of new advisors

Undertake activities like Career Opportunity Presentations and other footfall activities to drive recruitment

Provide support to BAs to organize COPs & other events as required

Follow the Recruitment process as laid down by the company for recruitment of new agents - to ensure both quality and quantity of recruitment

Daily

Ensure BA and Advisors progress towards higher career levels

Help the BA develop more leaders in his direct and indirect teams, and thus progress onto higher career levels

Help the BA in developing agents in direct and indirect teams to enable them to move to higher career levels and thus earn more

Coach and mentor the BAs to develop the right knowledge and skills

Daily

Persistency

Ensure good quality business to achieve the required persistency standards.

Monitor collection of modal FYP and Renewal premiums

Daily

Ensure Compliance

Ensure compliance to internal sales process & other compliance standards

Daily

MIS & Reporting

Maintain required trackers & reports to be submitted to various stakeholders

Daily

Skills Required

Technical

Finance / Insurance industry awareness

Problem solving skills

• Peer level co-ordination

Behavioral

Level 1

Level 2

Level 3

Interpersonal skills

Communication skills

Creative thinking skills

Supervising/Leadership skills

Teamwork Skills

Influencing skills

Relationship Building skills

Decision making skills

Incumbent Characteristics

Essential

Desired

Qualification

Graduate

PG / MBA

Experience

5-7 years