Key Account Manager - Axis Bank

JOB DESCRIPTION

• Position Overview

Position Title

Key Account Manager

Department

Group Credit Life

Level/ Band

Executive (204)

Role Summary:

• Achievement of annual sales and profit targets for credit life sales
• Develop business opportunity with banks / consumer finance / micro finance/ auto loans / financial public houses
• Lead and manage training and development programs for client s staff
• Develop the value penetration and wallet share in the
• Coordinating with internal stakeholder and partner team for issuance and other service related coordination

B Organizational Relationships

Reports To

Sales Manager/Area Sales Manager

Supervises

• Job Dimensions

Geographic Area Covered

Branches / Cluster

Internal Stakeholders

Operations, Underwriting, Claims , customer services and others

External

Credit Life Partner viz. bank/NBFC

D Key Result Areas

Organization Process

Key Contributions

Sales

Coordinate credit life sales activities including providing technical support and guidance to channel partners when needed

Review competitor activity, market trends, regulations and provide input/suggestions

Execute the sales strategies for each product line as specified by National

Sales Head/the senior credit life manager and Zone Head

Relationship Management

Solve the operational or technical issues faced by clients

Meet up regularly with clients to build a rapport with the senior

management as well as the sales team

Ensure Compliance

Participate in risk mitigation plans, contingency planning, and business

continuity programs by executing and reporting within defined timelines. Highlight and recommend process gaps, flaws and process changes.

MIS

Oversee timely production and submission of sales statistics, reports and projections, as required,

Provide consolidated reports for management

Daily Business Report

• Skills Required

Technical

Product Knowledge

Process Knowledge

Ability to generate solutions

Knowledge of group credit life business process

Updated knowledge about the insurance and banking industry

Behavioral

Essential

Desired

Interpersonal skills

Communication skills

Creative thinking skills

Supervising/Leadership skills

Teamwork Skills

Influencing skills

Relationship Building skills

Decision making skills

Language Skills

English, Local language

F Incumbent Characteristics

Essential

Desired

Qualification

Graduate

Postgraduate

Experience

1 - 3 years in Sales (Insurance / Financial Service Background)

Age

Below or 30 years