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1094 Tata AIA Life Insurance Jobs
Cluster Sales Manager
Tata AIA Life Insurance
posted 5mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Liase with Bank s Regional officers and Zonal Officers and ensure alignment on Life Insurance Business
- Visit zones and regions - interact with Zonal Officers, Cluster Officers and Bank branch managers
- Guide and support team to ensure achievement of targets
- Interact with customers to explain the products and solutions
- Ensure activation, persistency & productivity is maintained.
- Ensure quality of recruits hired in the team
- Maintain & drive compliance at the zone
B. Organizational Relationships
Reports To
Zonal Manager
Supervises
KAM
C. Job Dimensions
Geographic Area Covered
Cluster(s)
Stakeholders Internal
Supervisors, Team (KAMs), Ops, Underwriting, Legal
External
IDFC First bank - Channel Partner
D. Key Result Areas
- Partner and Client Management
- Exceeding regional targets (NB, renewal, STP, digitisation, product mix etc)
- Interact with the Bank Regional Officer and his/her team to ensure alignment towards Tata AIA in life insurance
- Engage with customers to explain the products and promote the brand
- Ensure team is focused on Sales and support to all branches assigned.
- Drive local contests and engagements to engage teams
- Keep track of all contests and initiatives launched - bank, other insurers and Tata AIA Life
- Maintain a strong relationship with Regional Officer and Bank Branch manager - interact with them regularly to assess business status. Take help from them to push & motivate them to maintain productivity
- Managing the relationship between internal team and channel partner so as to foster sales for the company and m aintain utmost levels of responsiveness to requirements from the Channel Partner
- Aid the bank branches to adopt new processes and technology
- Team Management
- Assign target to each KAM at a branch level - NB, renewal, STP, resolutions, special projects/initiatives undertaken, product mix.
- Ensure team is hands on with each branch and maintains a high engagement level with each member
- Team development and training
- Retention of high performing talent
- Keep ZH and National Head updated about on - ground activities by Bank and competitors
- Customer service
- Ensure adequate customer service - grievance redressal, claim settlement, renewal etc.
Risk Management
- Own-up the risk of the function by developing a risk aware culture through participation in measurement, analysis and mitigation of risks associated with the respective function
- This includes development of risk response processes, participation in contingency and business continuity programs and reporting of emerging risks with potential impacts
- Also respond to risks highlighted by employees through formal / informal mechanisms and advice on various risk management issues within the organization and provide feedback
- Participate in implementing risk mitigation plan through optimum resource allocation, monitoring and reporting on status
E Skills Required
Technical
Good product knowledge
Good knowledge of MS Office
Behavioral
Essential
Desired
Interpersonal skills
Communication skills
Creative thinking skills
Supervising / Leadership skills
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Cluster Sales Manager roles with real interview advice
What people at Tata AIA Life Insurance are saying
Rating based on 17 Cluster Sales Manager
reviews
Anonymous · Sales & Business Development
in Lucknow
Likes
Happy and proud to be part of such kind of highly pronounced company
- Salary - Excellent
+3 more
Dislikes
I think company should have relook employees career path and progress...its missing here badly as compare to other equivalent companies.
- Skill development - Poor
+1 more
Cluster Sales Manager salary at Tata AIA Life Insurance
reported by
94
employees
with 5-13
years exp.
₹5.2
L/yr - ₹11.7
L/yr
12%
less
than the average Cluster Sales Manager Salary in India
View more details
What Tata AIA Life Insurance employees are saying about work life
based on 3.1k employees
Flexible timing
Monday to Saturday
Within city
Day Shift
Tata AIA Life Insurance Benefits
Submitted by Company
Job Training Health Insurance Soft Skill Training 
Cafeteria
Submitted by Employees
Job Training 
Health Insurance 
Soft Skill Training 
Work From Home 
Team Outings 
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