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Business Support Analyst
TaskUs
posted 14hr ago
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Job Description
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.
The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.
It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment s notice, and mastering consistency in an ever-changing world.
What We Offer: At TaskUs, we prioritize our employees well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employees career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.
Roles and Responsibilities:
Requirement Management: Capture, document, and oversee the management of client functional requirements throughout the project lifecycle.
Clear Communication: Effectively communicate the progress and details of functional requirements to internal teams and clients, ensuring alignment and clarity.
Solution Testing: Test technology solutions to verify successful implementation and adherence to client-functional requirements.
Scope Evaluation: Assist project managers in evaluating the impact of new or updated requirements on overall project scope and deliverables.
Data Validation: Perform SQL extracts to test and validate master data loads, ensuring accuracy and completeness.
Reporting & Insights: Communicate findings and requirements to internal teams and clients through both standardized and ad hoc reports.
Collaboration: Work closely with cross-functional teams to ensure seamless execution and alignment on project goals.
Prioritization: Prioritize initiatives based on business needs, project timelines, and stakeholder requirements.
Stakeholder Liaison: Serve as a bridge between stakeholders and end users to facilitate effective communication and successful project outcomes.
How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.
DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.
We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/ .
Employment Type: Full Time, Permanent
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People are getting interviews through
(based on 129 TaskUs interviews)
Job Portal
Walkin
Referral
Company Website
27%
26%
19%
9%
19% candidates got the interview through other sources.
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What people at TaskUs are saying
What TaskUs employees are saying about work life
based on 1.4k employees
Flexible timing
Rotational Shift
No travel
Night Shift
TaskUs Benefits
Submitted by Company
Job Training Health Insurance Soft Skill Training 
Cafeteria
Submitted by Employees
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