Sr Product Ops Analyst

Team overview:

Target Global Supply Chain and Logistics (GSCL) is evolving at an incredible pace. We are constantly reimagining how we get the right product to the guest even better, faster and more cost effectively than before. We are becoming more intelligent, automated and algorithmic in our decision-making, so that no matter how guests shop in stores or on Target.com we deliver the convenience and immediate gratification they demand and deserve. We are on a mission to win decisively over any competitor, with a seamless and superior guest service experience unlike any they can offer. Our teams work with the agility our mission requires, and we constantly come together to implement new processes in record time. So we re looking for exceptional people who are proactive, creative, independent, innovative, risk-savvy and comfortable working in varying degrees of ambiguity. Are you a critical thinker who seeks the root cause and can analyse both qualitatively and quantitatively? Are you a creative problem-solver who simplifies problems, quickly identifies solutions, commits to a plan and then positively influences others to execute it? If so, you will have success on one of our dynamic teams.

Role overview :

As a Sr Product Ops Analyst, Order Management System (OMS) , you will be responsible for creating measurements, driving enhancements and insight generation by identifying areas of improvement in products through exploratory data analysis monitoring and tracking products and collaborating with Product Owners to identify and fix product issues. This role will be a key component in the execution of Product s goals and objectives.

As a Sr Product Ops Analyst, you will build critical reports for product, perform data analysis to identify new opportunities, collaborate with Data Engineering and Data Science teams on setting up new process/jobs, activate new models, own and maintain datasets and dashboards for the product. You will build and monitor the required systems that will be used by both Product team and stakeholders to keep track of key product and business metrics. You will also need to analyze key trends to identify potential product issues and improvement to the product. It is critical that you are comfortable with a test and learn mindset to achieve this.

You will encourage the open exchange of information and viewpoints, as well as inspire others to achieve challenging goals and high standards of performance while committing to the organizations direction. You will foster sense of urgency to achieve goals and leverage resources to overcome unexpected obstacles.

Core responsibilities of this job are described within this job description. Job duties may change at any time due to business needs.

About you:

• Four-year degree with 4-7 years experience in Analytics, math, statistics , business, operations research

• Ability to create/change/execute advanced SQL queries from analytic datasets and to create insightful analytical frameworks

• Basic knowledge of R or Python

• Sustainable code writer and data sets creator for the product

• Experience and passion for using data to explain or solve complex business problems and influence invention of new systematic and operational processes

• A story teller, pro-active owner & creator of the product KPIs

• Excellent communication and presentation skills

• Experience utilising problem solving and analytical skills

• Ability to adjust priorities to the ever-changing needs of the business

The following experiences/skills will be a plus

• Experience in retail (stores or headquarters)

• Proven experience achieving results by leading, partnering, and influencing others