SAP Basis Admin

Experience: 6+ Years. The role holder is responsible for planning, executing, controlling closure of projects, majorly involving in technical requirements of the project

He/she will guide and review the in the technical work done by the team members

Drive execution of the projects roadmap and manage entire project lifecycle from strategy planning to tactical activities with more focus on technical requirements of the project

Ensure high customer connect for the project, building processes for all relevant team members to engage with the customer

Ensure completion of Project satisfaction report and relevant survey and feedback mechanisms

Guide the launch of project from concept to delivery by project managing and governing the overall budget

Articulate and explain designs and constraints to stakeholders after understanding customer perspective

Ensure compliance to internal tools

Sensitize the team to go beyond the immediate deliverables to assess how to provide greater value to the customer on an ongoing basis

Determine methodology and processes for quality planning (in concurrence with project planning), define standards to use, document quality criteria and quality measurement processes, face audits and project process monitoring

Review project profitability and other agreed parameters and provide relevant status reports to the management and customer

Ensure steering committee meetings and other regular meetings with customer

Develop supporting documentation and materials including demonstrations, presentations and other tools to ensure solutions are easy to manage and repeatable

Create and maintain project level dashboards to enable effective project management

Promote team work, motivate, coach and develop people in the team to build functional skills and desired behaviors to deliver results

Manage complex scenarios effectively like business risks, multiple vendor issues, code red situations etc. and customer expectations without impacting associates adversely

Provide technical and other guidance as required to the team and assess the performance of the associates

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