Senior Manager - Training & Development - BFSI (5-10 yrs)

Primary Job Responsibilities:

1.- Analyze Training Needs:

o Conduct comprehensive assessments to identify training needs across various departments.

o Utilize surveys, interviews, and performance data to determine skill gaps and areas for improvement.

2.- Create Training Plans:

o Develop strategic training plans tailored to meet the identified needs of employees.

o Ensure training plans align with the company's goals and objectives.

3.- Develop Training Modules:

o Design and develop engaging and effective training modules, including workshops and seminars.

o Incorporate the latest training methodologies and technologies to enhance learning outcomes.

4.- Conduct Product and Process Training:

o Deliver comprehensive training sessions on financial products such as Mutual Funds (MF), Portfolio Management Services (PMS), Alternative Investment Funds (AIF), etc.

o Update training materials regularly to reflect changes in products or processes.

5.- Behavioral, Sales, and Cognitive Skills Training:

o Create and deliver training programs focused on behavioral skills, sales techniques, and cognitive development.

o Foster a culture of continuous learning and professional development within the organization.

6.- Manage Induction Training:

o Oversee the induction training program for new hires to ensure a smooth onboarding process.

o Introduce new employees to company policies, culture, and their specific job roles.

7.- Provide Support to Non-Performing Employees:

o Identify non-performing employees and provide targeted training and support to improve their performance.

o Develop personalized training plans and monitor progress.

8.- Assess the Impact of Training:

o Evaluate the effectiveness of training programs through feedback, assessments, and performance metrics.

o Prepare detailed reports on training outcomes and present them to management for review and decision-making.

Functional / Technical Skills:

- Strong knowledge of financial products such as Mutual Funds, PMS, AIF, etc.

- Experience in portfolio management and financial planning.

- Proficiency in using training methodologies and technologies.

Behavioral Skills:

- Lead from the front with a proactive approach.

- Strong customer satisfaction orientation.

- Excellent team management and interpersonal skills.

Experience:

- 5-10 years of relevant experience in training and development, preferably in the BFSI sector.

- Proven track record of developing and implementing successful training programs.

- Prior sales experience is a plus.

Key Competencies:

- Training and Development: Expertise in designing and delivering training programs.

- Instructional Design: Ability to create engaging and effective training content.

- Soft Skills Training: Experience in delivering training on behavioral and cognitive skills.

- Product Training: In-depth knowledge of financial products and services.

- Learning & Development: Strong understanding of adult learning theories and methodologies.

Preferred Age Group: 30-40 years

Additional Requirements:

- Certification in training and development (e.g., Train the Trainer, NISM Certification) is preferred.

- Experience in handling cross-functional teams and managing large-scale training initiatives.