Implementation of information and operational support systems
Install, configure, test and maintain operating systems, application software, system management tools, and hardware, virtualization, and storage related systems
Maintain security, backup, offsite replication, and general DR strategies
Write and maintain custom scripts to increase system efficiency and lower the human intervention time of any task
Proactively ensure the highest levels of availability and performance for all systems
Oversee and ensure resolution of critical infrastructure alerts and fostering a proactive approach to system reliability.
Lead performance monitoring initiatives to identify and mitigate potential system bottlenecks, collaborating cross-functionally to implement strategic solutions and optimize infrastructure.
Provide 2nd and 3rd level support for team related assets and domains
Work closely with vendors and other IT personnel to identify and resolve issues with systems and infrastructure
Creating, updating, and maintaining technical design documentation, operational procedures, and related technical resources.
What You Bring
Expert in one of Windows or Linux, including installing, configuring and problem solving issues
Practical networking experience (4 layer model, TCP/IP) including diagnosing, and remediating basic network issues (e.g., firewalls)
Excellent skills writing and debugging automation tools and scripts (e.g. PowerShell, shell scripts, Python)
Experience with infrastructure as code such as terraform, packer etc.
Experience with software development principles, including version control systems, Agile development methodologies, and automated CI/CD pipelines (e.g., Perforce, Jenkins, Git)
Strong ability to learn new technologies and dive into challenges.
Capable of written and verbal communication among both technical and non-technical audience
Minimum experience of 7 years in the specified area required.
Candidate should have prior experience in mentoring/coaching team members.
Great to Have:
Cloud experience, preferably in AWS
Experience in the administration and performance tuning of application stacks (e.g., Tomcat, Apache/NGINX/IIS, databases, etc)