Enterprise Sales Role - Software Product (12-20 yrs)

Software product sales (e.g., SaaS, Business Applications, ERP, Cloud Technologies, etc)

Key Responsibilities:

- Account Management: Serve as the primary point of contact for key B2B clients, managing relationships to ensure satisfaction and long-term partnership.

- Revenue Growth & Retention: Drive revenue growth through cross-selling and up-selling within existing accounts while maintaining high retention rates.

- Strategic Account Planning: Develop and execute comprehensive account plans, identifying key opportunities and aligning company solutions with client business goals.

- Client Relationship Building: Build and maintain strong, long-term relationships with senior level stakeholders and decision-makers in client organizations.

- Customer Success Advocacy: Collaborate with internal teams, including customer success and product development, to ensure clients receive optimal value from our software solutions.

- Solution Selling: Present tailored solutions to meet client needs, positioning the company as a trusted partner in achieving their business objectives.

- Contract Renewals & Negotiations: Lead contract renewal discussions, ensuring favorable terms for both the company and the client while maximizing revenue.

- New Business Development: Identify and pursue new business opportunities within the existing client base, including expanding into new departments or regions.

- Client Engagement: Regularly engage with clients through face-to-face meetings, virtual consultations, and product demonstrations to inform them of new product features, upgrades, and industry trends.

- Problem Resolution: Liaison between clients and internal teams to address and resolve issues, ensuring a seamless customer experience.

- Market & Industry Knowledge: Stay updated on industry trends, competitor products, and market dynamics to provide valuable insights and strategic advice to clients.

- Sales Reporting & Forecasting: Provide regular updates on account performance, sales forecasts, and pipeline management to senior leadership.

Qualifications and Skills:

- Experience: 12+ years of B2B sales experience, with a strong background in account management within the software or technology sector.

- Track Record: Proven success in meeting and exceeding sales targets, with a history of managing complex, multi-year enterprise deals.

- Account Management Expertise: Strong experience managing large, enterprise-level accounts, focusing on client retention and growth.

- Relationship Building: Excellent interpersonal skills, with the ability to develop and maintain relationships at all organizational levels.

- Solution Selling: Experience in consultative sales, with the ability to align software solutions with client business objectives.

- Negotiation Skills: Demonstrated strength in contract negotiation and deal closure, with experience managing high-stakes, complex deals.

- CRM Proficiency: Expert-level proficiency with CRM systems (e.g., Salesforce, Microsoft Dynamics) to track account performance and manage sales pipelines.

- Communication Skills: Strong written and verbal communication skills, with the ability to present to executive audiences.

- Strategic Thinking: Ability to craft and execute long-term strategies for account growth and customer success.

We Value:

- Bachelor's degree in business administration, Marketing, or a related field. MBA or advanced degrees are preferred.

- Familiarity with industry specific software solutions (e.g., SaaS, Business Applications, ERP, Cloud Technologies, etc).