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Service Engineer - IoT & Digital
3-4 years
₹ 6 - 7L/yr (AmbitionBox estimate)
Mumbai
1 vacancy
Service Engineer - IoT & Digital
Schneider Electric
posted 6d ago
Job Role Insights
Key skills for the job
Job Description
- Advise customers on different opportunities to optimize its install base and create lead generation business opportunities.
- Leads or contributes to Services small projects coordination and execution on customer site (end of life, modernization, upgrade, ).
- Perform basic audits of customer s electrical systems and equipment.
- Understand Eco-struxure offer and provide technical explanation to Customers.
- Document all required information for each site (technical report).
- Properly document, label, and return all defective parts utilized in the repair of equipment to the designated disposal/repair location.
- Develop innovative solutions to more complex technical problems that arise during start-up.
- Research, evaluate, and recommend new products or equipment upgrades that will meet customer needs.
- Assist Schneider Electric Service Partners in site visits, evaluating technical and professional performance.
- When at customer site, looks for other business opportunities outside current scope of work and lead them to the sales team.
- Is in permanent coordination with his/her planner/coordinator for smooth execution of on-site activities.
- Will escalate to Services technical expert in the countries as needed when unable to solve a technical issue.
- Perform Services Operations by providing best in class customer experience and promote Schneider signature.
- Must comply with all safety policies, practices, and procedures.
- Must have knowledge of electrical protection system.
- Knowledge of SCADA communication will be an added advantage.
- Must have knowledge of Electrical equipment safety parameters it s operation philosophy.
- Must have knowledge of relay, it s setting etc.
- Must have knowledge of switchgear, transformer Motor operation industry application.
- Must have knowledge of Modbus/Profibus communication IEC 61850 protocol.
- Must have knowledge of Ethernet switch, Gateway, Router it s application in digital network.
- Must have knowledge of system architecture in-terms of digital network.
- Must have knowhow of cybersecurity clear understanding on data flow through cloud.
- Basis communication skill able to manage customer independently.
- Lot of travelling involved being an IOT engineer
- Participate in proactive team efforts to achieve departmental and company goals.
- Ability to read, analyze, and interpret general business procedures, professional documents, technical procedures, and governmental regulations.
- Ability to write reports and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, and customers.
- Handle multiple tasks simultaneously.
- Team player
- Comfortable working under pressure.
- Analytical and troubleshooting skills are a must.
- Strong business acumen, with great organizational, communication and presentation skills.
- Superior customer relations and interaction skills.
- Willingness to grow as an individual and part of a team in an exciting, challenging, and fast-paced environment
Employment Type: Full Time, Permanent
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What people at Schneider Electric are saying
Rating based on 22 Service Engineer
reviews
Anonymous · Production, Manufacturing & Engineering
in Mumbai
Salary, compensation, Job security
- Salary - Good
Yearly hikes, work timing
- Work satisfaction - Poor
Service Engineer salary at Schneider Electric
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