Business Analyst I

Job Title: Business Analyst I.
Job Description: Sales Operations Analyst

This position will be part of the global Sales operations team (a) territory and business Intelligence support to sales organisation (b) On boarding and training sales members with Oracle tools and applications The successful candidate would be expected to be available during North America time zone.

Location: Bangalore, work from office.

Scope:

Works as part of the Oracle University (OU) Sales Operations team
Reports to the Operations Manager
Regularly provides status updates on progress of tasks/work
Produces Reports to the sales organisation
Collaborates with sales and operations organisations to collect territory data and provide business intelligence

Responsibilities:

Maintain the integrity of Sales territory s records, working with sales managers and sales reps to ensure correct assignments.
Maintain territory data and Oracle Sales Cloud, Sales Dashboards.
Running reports for sales intelligence and forecasting by building analysis in Oracle Business Intelligence
Be a member of the Oracle University Business Intelligence Super user community, Review collected data for accuracy, and present findings to the Operations Manager
Delivery of On Boarding training for new Sales Members, on operations procedures and systems to ensure Sales member spends less time in processes with maximum time to customer
Handle or escalate issues and queries connected to the data collection and processing process, quickly, accurately and professionally.
Develop and maintain good working relationships with internal support groups (back office Operations teams etc), to ensure data processing is managed in a timely and accurate manner.
Manage and respond to queries and questions related to Sales Cloud, Quoting Tools, Approvals and process, in a timely and professional manner.
Update and maintain Operations internal websites and portal.
Operate in line with Oracle and OU business policies and procedures, ensuring sales adherence to business practices.
Maintain documentation of the processes related to Sales transactions.

Profile:

Experience in Essential functions 3-5 years
Highly computer literate - Essential
Excellent English verbal and written communication skills Essential
Advanced MS Excel skills Essential
Experience in building analysis and dashboards in Oracle Business Intelligence (OBI EE) Good to have
Knowledge of SQL and experience of running SQL queries in Oracle SQL developer Requirement
Experience in using Oracle Sales Cloud (Fusion CRM) Good to have
Accuracy and attention to detail
Excellent planning, Organising and Presentation skills, ability to prioritize workload
Team player
Personal drive
Professional attitude