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IT Help Desk Technician
Syrma SGS Technologies
posted 1mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them.
An excellent Help desk technician must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and patient to deal with difficult customers.
The goal is to create value for clients that will help preserve the company s reputation and business.
Requirements - Proven experience as a help desk technician or other customer support role
- Tech savvy with working knowledge of office automation products, databases and remote control
- Good understanding of computer systems, mobile devices and other tech products
- Ability to diagnose and resolve basic technical issues
- Proficiency in English
- Excellent communication skills
- Customer-oriented and cool-tempered
- BSc/BA in IT, Computer Science or relevant field
Job type: Full Time
Job Location: Bangalore France
Employment Type: Full Time, Permanent
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14%
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31% candidates got the interview through other sources.
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What people at Syrma SGS Technologies are saying
What Syrma SGS Technologies employees are saying about work life
based on 629 employees
Flexible timing
Monday to Saturday
No travel
Day Shift
Syrma SGS Technologies Benefits
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