Maintain senior leaders calendars, arrange meetings and appointments.
Manage travel arrangements for senior leaders, including flight and hotel bookings, visa applications, transportation, vaccination requirements, expense claims.
Support senior leaders and team members in administrative tasks
Support business/functional teams in organizing team meetings, workshops, and events, both virtually and in-person.
Assist with special projects, events, or similar initiatives.
Set up and manage MS TEAMS membership and document library.
Assist in onboarding new staff/inbound transferees on admin-related matters.
Organize office events to promote teambuilding, cultural awareness, and a sense of belonging.
Oversee the day-to-day operation of the office.
Handle incoming calls, take messages, and route correspondence.
Liaise with building management on office, staff access, and parking matters.
Act as the liaison between internal functional stakeholders and external service providers (e.g. finance and banks, legal and law firms, mobile phones and telcos).
Handle IT-related matters with IT services providers.
Manage statutory HR-related matters with local authorities.
Manage mobile phones issued to staff and oversee contracts with telcos.
Request/issue laptops to staff.
Work with regional indirect procurement and manage relationships with travel agents and hotels.
Ensure compliance with and update travel policy.
Order/manage pantry and office supplies.
Oversee contracts and services provided by the office cleaning company.
Oversee maintenance of all office appliances/equipment
Create purchase orders in the system for service providers and approve invoices for payment.
Perform other duties as assigned.
Critical Experience:
A bachelor s degree, preferably in business administration or related disciplines.
At least ten years of experience in a relevant position with three years of experience in a simila