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Customer Service Representative (outbound voice process)
2-3 years
Ahmedabad
1 vacancy
Customer Service Representative (outbound voice process)
Synergy Resource Solutions
posted 1d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Greetings from Synergy Resource Solutions ( www.synergyresource.co.in ), a leading HR Consultancy firm Career Guide for Professionals like you. We are hiring for one of our leading client.
Our client is seeking confident and articulate Customer Service Representatives for their Medical Compensation campaign. You will be responsible for making outbound calls using generated data to conduct surveys that determine customer eligibility for medical compensation. While we welcome freshers and undergraduates with excellent communication skills, experience in lead generation in a US-based voice process will be considered an added advantage.
Job Title Customer Care Executive
Department Customer Care
Working days and timings 8 PM IST to 6 AM IST / 5 days working
Location Nehrunagar, Ahmedabad
Experience - Minimum 2-3 years
Qualification - Graduate
Our client is seeking confident and articulate Customer Service Representatives for their Medical Compensation campaign. You will be responsible for making outbound calls using generated data to conduct surveys that determine customer eligibility for medical compensation. While they welcome freshers and undergraduates with excellent communication skills, experience in lead generation in a US-based voice process will be considered an added advantage.
Key Responsibilities:
- Make outbound calls to customers using data to conduct eligibility surveys for medical compensation.
- Accurately record survey responses and update customer information in the system.
- Provide clear, concise information about the compensation process and address any related inquiries.
Qualifications:
- Fresher s with excellent communication skills are encouraged to apply; experience in lead generation in a US-based voice process is a plus.
- Strong verbal communication skills in English and confidence in outbound calling.
- High school diploma or equivalent; undergraduates are welcome to apply
Key Responsibilities:
- Make outbound calls to customers using data to conduct eligibility surveys for medical compensation.
- Accurately record survey responses and update customer information in the system.
- Provide clear, concise information about the compensation process and address any related inquiries.
Qualifications:
- Fresher s with excellent communication skills are encouraged to apply; experience in lead generation in a US-based voice process is a plus.
- Strong verbal communication skills in English and confidence in outbound calling.
- High school diploma or equivalent; undergraduates are welcome to apply
If your profile is matching with requirement if you are interested for this job, please share your updated resume with details of your present salary, expectations notice period.
Employment Type: Full Time, Permanent
Read full job description What people at Synergy Resource Solutions are saying
What Synergy Resource Solutions employees are saying about work life
based on 11 employees
Flexible timing
Alternate Saturday off
No travel
Day Shift
Synergy Resource Solutions Benefits
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Work From Home Soft Skill Training Job Training Personal Growth Guidence Respect like Business Owner
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Synergy Resource Solutions Ahmedabad Office Location
Ahmedabad Office
Headquarter
South Bopal, Ahmedabad
Ahmedabad
380058
380058
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