Business Analyst - Transaction Banking

Software Requirements:

• Proficiency in agile project management tools (e.g., JIRA, Trello).
• Familiarity with business process modeling and documentation tools.
• Understanding of data analysis tools and techniques.

Overall Responsibilities:

• Maximize the value of TBS products by taking ownership of the product delivery lifecycle across various entities.
• Collaborate with the Scrum Team to ensure successful delivery of new products and features.
• Act as the main point of contact for all functional, technical, operational, and financial matters related to the product.
• Foster strong relationships with CFOs and Treasury Teams of corporate clients to understand their needs and objectives.
• Oversee the development and management of the product backlog, ensuring it is prioritized and aligned with stakeholder requirements.

Categorywise Technical Skills:

Agile Delivery and Channel Management:

• Expertise in delivering products and services via agile squads for various TBS channels (web, mobile, Host-to-Host, API Banking).
• Knowledge of channel onboarding processes and experience with TBS channels like iGTB, TCS-BANCS, and iCashpro+.

Payments Domain Expertise:

• Proven experience in end-to-end processing of electronic payments across various regions (UAE, KSA, Egypt, India, UK).
• Familiarity with payment processing components, industry-standard formats (SWIFT MT, ISO20022), and relevant regulations (PCI-DSS, Central Bank Regulations).

Product Backlog Management:

• Ability to create and manage a transparent product backlog with clear user stories and acceptance criteria.
• Experience in defining and communicating product goals and release plans.

Stakeholder Management:

• Strong skills in identifying and managing stakeholders, facilitating prioritization sessions, and conducting product demos.
• Ability to maintain critical communication channels and gather feedback effectively.

Experience:

• Minimum 5+ yearsof experience in the regional banking industry with a specialization in Cash Management products.
• Proven track record of managing TBS channels and delivering agile projects.
• Experience in conducting customer usability testing workshops and training sessions.

Day-to-Day Activities:

• Participate in daily stand-ups, sprint planning, and retrospectives.
• Conduct product backlog refinements and prioritization workshops.
• Facilitate communication between technical teams and business stakeholders.
• Oversee production support for account information and payment services.
• Prepare and maintain documentation, including process flow diagrams and risk assessments.

Qualifications: Bachelors degree in Business Administration, Finance, or a related field.

Soft Skills:

• Excellent interpersonal and communication skills, with fluency in English.
• Strong stakeholder management and conflict resolution capabilities.
• Ability to think critically and holistically about business problems and solutions.
• Proven ability to inspire and lead teams, fostering a collaborative working environment.