AVP, Principal Product Engineer , ACM (L11)

Job Description:

Role Title: Software Engineer II, Servicing Apps - ACM

Company Overview:

Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more.

• We have recently been ranked #2 among India s Best Companies to Work for 2024, #21 under LinkedIn Top Companies in India list, and received Top 25 BFSI recognition from Great Place To Work India. We have been ranked Top 5 among India s Best Workplaces in Diversity, Equity, and Inclusion, and Top 10 among India s Best Workplaces for Women in 2022.

• We offer 100% Work from Home flexibility for all our Functional employees and provide some of the best-in-class Employee Benefits and Programs catering to work-life balance and overall well-being. In addition to this, we also have Regional Engagement Hubs across India and a co-working space in Bangalore.

Organizational Overview:

Synchronys Engineering Team is a dynamic and innovative team dedicated to driving technological excellence. As a member of this Team, youll play a pivotal role in designing and developing cutting-edge tech stack and solutions that redefine industry standards.

The Credit Card that we use every day to purchase our essentials and later settle the bills - A simple process that we all are used to on a day to day basis. Now, consider the vast complexity hidden behind this seemingly simple process, operating tirelessly for millions of cardholders. The sheer volume of data processed is mind-boggling. Fortunately, advanced technology stands ready to automate and manage this constant torrent of information, ensuring smooth transactions around the clock, 365 days a year.

Our collaborative environment encourages creative problem-solving and fosters career growth. Join us to work on diverse projects, from fintech to data analytics, and contribute to shaping the future of technology. If youre passionate about engineering and innovation, Synchronys Engineering Team is the place to be

Role Summary/Purpose:

Billions of transactions and you ll touch all of them if you join our IT team as Software Engineer III Imagine the sheer scale of what we impact every second of every day. Now imagine what you can do with that influence. This is where you can shape the future of Servicing our customers.

As an Software Engineer III, you ll be building Microservices, MFE s, API s and managing an amazing team of engineers working on our applications leveraging cloud technologies.

It s the ideal time to come aboard - we re focused on the future, continuing to evolve a company and help define the financial technology industry. With so much opportunity available, this is where you can make your mark.

Key Responsibilities:

• Work as Technical Lead with expertise in Advanced Case Management with IBM Case

• Manager and FileNet P8 platform.

• Work with business and IT stakeholders to understand business needs in the area of case

• management and provide solutions; provide technical leadership to development team.

• Work with business analysts, developers, project managers, and users to capture requirements,

• provide solution design and govern implementation

Required Skills/Knowledge:

• Bachelors degree with 6+ years of experience in any engineering discipline or MCA or in lieu of a degree 8+ years of relevant experience.

• Must have experience working on IBM Case Manager 5.1/5.2/5.3

• Experience in Case management and Business Process Management solution design and

• development using IBM Case Manager and IBM FileNet P8 stack.

• Experience with customization of IBM Case Manager Solutions, development of widgets,

• External Data Services, Case Manager API.

• Excellent Oral and written communication.

• Flexible to work across time-zones if needed.

• Experience in developing restful services using spring boot.

Desired Skills/Knowledge:

• Familiarity in designing application using SOLID principles, Java and microservice design patterns with business acumen

• Working knowledge in RDBMS

• Ability to analyze, use structured problem solving and available tools to troubleshoot systems, identify root cause, action plans, impact and resolution options

Eligibility Criteria: Bachelors degree with 6+ years of experience in any engineering discipline or MCA or in lieu of a degree 8+ years of relevant experience.

Work Timings: 02:00 PM - 11:00 PM IST( Suggested)

(WORK TIMINGS: This role qualifies for Enhanced Flexibility and Choice offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time - 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs. Please discuss this with the hiring manager for more details.)

For Internal Applicants:

• Understand the criteria or mandatory skills required for the role, before applying

• Inform your manager and HRM before applying for any role on Workday

• Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format)

• Must not be any corrective action plan (First Formal/Final Formal, PIP)

• L9+ Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible.

• L9+ Employees can apply.

Grade / Level : 11

Job Family Group: