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Sr . IT Support Engineer
SynapseIndia
posted 3mon ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
- Google partner and Microsoft partner company with certified professionals.
- MNC having clients and employees all over the world.
- Expansion plan to cross over 500 IT professionals within the next 6 months.
- Structured environment with industry leading CMMI level-5 compliant processes.
- Salaries are always paid on time , from the time company started till date.
- Despite market conditions, we have not laid off people.
- 2nd and last Saturday of every month is off for everyone.
- No night shift. People are encouraged to work within office hours during day shift.
- 100% satisfied employees . We place a high level of trust in our employees and provide them with ample growth opportunities.
- Eco-friendly workplace in order to promote health and well-being of our employees.
- Our offices are equipped with special anti-radiation and negative energy removal chips .
- We prioritize job security for every individual working in our company.
- We celebrate all festivals with enthusiasm and fun.
- Yearly appraisals . We have even given more than 100% increment for exceptional performers at times.
- We recognize and reward the top performers on a monthly basis for their outstanding performance.
- Provide benefits like Accidental and Medical Insurance.
Who are we looking for
Designation: Sr. IT Support Engineer
Experience Range: 5+ years
What is the work
- Handling user issue throughout the day (Like: Laptop, Desktop, VPN, RDP, SVN, M365 etc).
- Handling user issue related to Web sites, Firewall, Cloud VMs and FTP.
- Windows, Mac mini and mac laptop system configuration , installation and ios update, taking backup through time machine , check hardware issue, clone of hard disk.
- Software support i.e. installing/updating softwares e.g. Microsoft Mobile application tools, ubantu and linux system configuration, installations, etc.
- Printer installation and configuration.
- FTP connection handling, skype support, Outlook support , VPN windows support.
- Firewall and proxy server handling e.g. configuration, backup and restoring backup, creating rules, url blocking, filtering, etc.
- Network monitoring e.g. identifying network loop, VLAN configuration, LAN cable punching , IO panel punching , LAN testing, etc.
- Coordination with all hardware related vendors.
- Monitoring/Controlling of all IT related devices of organization on regular basis.
- Wsus server handing.
- Monitoring VMs, HDD utilization and health on physical servers.
- Handling ISPs, Routers and switches.
- Handling Active directory server, Exchange server and M365.
- Asset/Device management.
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Information Technology Support Engineer roles with real interview advice
What people at SynapseIndia are saying
Rating based on 1 Information Technology Support Engineer
review
Anonymous · IT & Information Security
in Noida
Likes
Very disappoint , no nothing is good no word to explain everything.
Dislikes
Management very bad company and no manners to talk company owner and management team.
- Salary - Bad+6 more
Information Technology Support Engineer salary at SynapseIndia
reported by
2
employees
with 2-7
years exp.
₹2.9
L/yr - ₹3.7
L/yr
10%
less
than the average Information Technology Support Engineer Salary in India
View more details
What SynapseIndia employees are saying about work life
based on 98 employees
Strict timing
Alternate Saturday off
No travel
Day Shift
SynapseIndia Benefits
View more benefits
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