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212 Swiggy Jobs

Dark Store Manager

2-7 years

₹ 2.4 - 5.4L/yr (AmbitionBox estimate)

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This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Saharanpur, Dehradun

4 vacancies

Dark Store Manager

Swiggy

posted 23d ago

Job Description

Responsibilities

  • Recommend and advise on best practices of picking and packing to improve Cx experience.
  • Advise partner stores on mechanisms/ processes leading to correct picking/ packing/ billing

of Cx orders using appropriate tools and dashboards.

  • Guide partners on proper usage of dashboards and other portals to prevent any

inaccuracies leading to Cx impact.

  • Assess the quality of Pods on cleanliness, hygiene and DE issues and suggest measures to

enhance smooth Ops leading to better Cx experience.

  • Advise partner stores on speed perception and order fulfillment. Recommend best

practices of the same to improve Cx.

  • Provide recommendations to partners for continuous improvement on delivering best Cx

metrics.

  • Provide recommendations on the training aspects required to deliver/improve Cx metrics.
  • Provide recommendations to the partners regarding the change in demand pattern/ spike in

order volumes due to holidays/ peak season and suggest/ propose measures to prevent any Cx

impact.

Qualifications

  • Graduate / 3-5 years of retail management experience
  • Must have led 15+ people/ employees at Retail/ Store.
  • Problem solving, data-driven decision-making
  • Adaptability to dynamic situations.
  • Experience from retail/FMCG/ quick commerce Industry.

Benefits and Perks:

  • Monthly Incentives.
  • Medical Benefits



Employment Type: Full Time, Permanent

Read full job description

Swiggy Interview Questions & Tips

Prepare for Swiggy Store Manager roles with real interview advice

Top Swiggy Store Manager Interview Questions

Q1. How swiggy earns such as there are 5 different ways swiggy earns. Delivery charges Rs.20-40 per order Commission from restaurant partners 24 ... read more
Q2. Inorder Traversal of Binary Tree You are provided with a Binary Tree composed of 'N' nodes, each holding integer values. Your task is to co ... read more
Q3. Ques.1 How many delivery boy have called customers more than 5 times?
View all 211 questions

What people at Swiggy are saying

3.8
 Rating based on 97 Store Manager reviews

Likes

Vary nice job working good

  • Salary - Excellent
  • +6 more
Dislikes

No very good swiggy intamart

Read 97 Store Manager reviews

Store Manager salary at Swiggy

reported by 385 employees
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₹2.4 L/yr - ₹6.5 L/yr
11% less than the average Store Manager Salary in India
View more details

What Swiggy employees are saying about work life

based on 4.1k employees
72%
41%
47%
81%
Flexible timing
Monday to Friday
Within city
Day Shift
View more insights

Swiggy Benefits

Health Insurance
Job Training
Work From Home
Team Outings
Soft Skill Training
Cafeteria +6 more
View more benefits

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