Assistant Branch Manager (ABM)

Svasti Microfinance Private Limited is looking for Assistant Branch Manager (ABM) to join our dynamic team and embark on a rewarding career journey

Customer Service: Ensuring excellent customer service is provided to clients, addressing their inquiries, resolving issues, and maintaining customer satisfaction.

Team Supervision: Assisting the branch manager in supervising and leading branch staff, including tellers, customer service representatives, and other personnel.

Operations Management: Overseeing daily branch operations, such as opening and closing procedures, cash management, and security protocols.

Sales and Marketing: Supporting the development and implementation of sales strategies to promote banking products and services, and meeting sales targets.

Compliance and Risk Management: Ensuring that the branch adheres to all regulatory requirements, internal policies, and procedures, and mitigating risks associated with banking operations.

Training and Development: Providing training and guidance to branch staff to enhance their skills and knowledge of banking products, services, and procedures.

Financial Management: Assisting in monitoring and managing the branch's financial performance, including budgeting, expense control, and revenue generation.